NetWorker：备份失败，并显示错误“save：无法关闭存储会话：无法为客户端创建索引目录”
Summary: 备份失败，并显示错误“save：无法关闭存储会话：无法为客户端创建索引目录”
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
备份失败，出现错误：
操作日志显示：
save: Unable to close save session: can't create index directory for client
操作日志显示：
129292:save:Successfully established Client direct save session for save-set ID '2055369197' (Client_name:C:\) with Data Domain volume 'Volume'.
174922:save: Step (5 of 6) for PID-1664: Successfully connected to the target media device through the nsrmmd process on the host 'Server' for the save set 'C:\'.
174422:save: Step (6 of 6) for PID-1664: Reading the save sets and writing to the target device.
90099:save: Unable to close save session: can't create index directory for client 'Client_name'
CLIENT_NAME: E:\ level=incr, 0 KB 00:00:09 0 files
Completed savetime=1719824873
90015:save: The backup of VSS emit save set '\\?\GLOBALROOT\Device\HarddiskVolume1\' succeeded.
94694:save: The backup of save set '\\?\GLOBALROOT\Device\HarddiskVolume1\' succeeded.
90099:save: Unable to close save session: can't create index directory for client 'ClientName'\
...
90014:save: The backup of VSS emit save set 'C:\' failed.
99123:save: Handling an abort while processing Windows backup.
90117:save: Unable to perform the ASR backup: cannot obtain the VSS MBS status.Cause
服务器已迁移到具有不同驱动器配置的新硬件。索引已移回其默认位置，但为多个客户端配置了索引路径字段。
Resolution
确保索引路径显示正确的路径，或者清晰指示默认位置。
Affected Products
NetWorkerArticle Properties
Article Number: 000226860
Article Type: Solution
Last Modified: 14 Aug 2024
Version: 1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.