NetWorker:如何識別軟體序列ID以開啟支援案例

Riepilogo: 在開啟支援案例時,哪裡可以找到 NetWorker 的軟體序號。

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Istruzioni

符合下列步驟的版本:9.X 以上
如果有任何差異或更新,請參閱最新產品管理指南。

NetWorker 有兩種方法可以取得軟體序列 ID (SWID)。

1) 如何在 NMC 中取得 SWID:
  • 在 NetWorker 管理控制台中:NMC -> 伺服器 -> 伺服器屬性 -> 授權 -> CLP SWID
NMC 方法

2) 如何在許可證檔中取得 SWID:
  • 在 Linux 伺服器上:/nsr/lic/dpa.lic
  • 在 Windows Server 上:C:\Program Files\EMC NetWorker\nsr\lic\dpa.lic
  • 在 NMC 上:NMC -> 伺服器 -> 伺服器屬性 -> 授權 -> CLP 授權文字

使用文字編輯器 (例如記事本), 開啟您的 NetWorker 許可證檔,並搜尋 SWID 或 SoftwareId

a.許可證檔 LIC 格式範例

#############################################################
# EMC License File
# Activation Date: Nov 12, 2021 03:34:27 AM
# Activated By: System Admin
# Type:UNSERVED
#############################################################
INCREMENT NETWORKER_CAPACITY EMCLM 1.0 permanent uncounted \
VENDOR_STRING="HOSTID=192.168.xxx.xxx;COUNT=1;REVISION=15;PRODUCT_LINE=EMC \
NetWorker;FEATURE_NAME=NETWORKER_CAPACITY_Unserved;SWID=xxxxxxx;PLC=NETWV" \
HOSTID=INTERNET=192.168.xxx.xxx dist_info="ACTIVATED TO \
1005700500 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx. \
xxxxxxxxxxxxxxxxxxxxxxxxxx" ISSUER=EMC ISSUED=12-Nov-2021 \
NOTICE="ACTIVATED TO License Site Number: 100xxxxxxxx" \
SN=6xxxxxxx SIGN="00xx 00xx 00xx 00xx 00xx 00xx 00xx 00xx 00xx \
00xx 00xx 00xx 00xx 00xx 00xx "

B. 授權檔 XML 格式範例:

 

#############################################################
<EMCLicense version="1.0">
<ActivationInfo>
<ActivationId>XXXXXXX</ActivationId>
<ActivationDate>XXXXXXXXX</ActivationDate>
<ActivatedBy> </ActivatedBy>
<ActivationType>ACTIVATE</ActivationType>
<ActivationCompany> XXXXXXXXX</ActivationCompany>
<ActivationSite>ACTIVATED TO License Site Number: XXXXXXX</ActivationSite>
<Issuer>EMC</Issuer>
<IssueDate>XXXXXXXXX</IssueDate>
</ActivationInfo>
<MachineInfo>
<MachineName>XXXXXXXXX Networker</MachineName>
<SoftwareIds>
<SoftwareId plc="NETWV">ELMNETXXXXXXX</SoftwareId>

 

Informazioni aggiuntive

每個產品的範例均以特定版本為依據。
如果步驟有任何差異或更新,請參閱最新的產品管理指南。或者,請聯絡支持團隊。
Proprietà dell'articolo
Numero articolo: 000220062
Tipo di articolo: How To
Ultima modifica: 08 dic 2023
Versione:  1
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