Isilon PowerScale CloudIQ: Isilon Cluster is enabled under CloudIQ but not connected
概要: Isilon cluster stopped collecting CloudIQ data.
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現象
CloudIQ Portal shows the Isilon cluster Secure Remote Services (SRS) enabled and CloudIQ enabled.
CloudIQ Portal shows connectivity stopped.
All the prerequisites are met as per onboarding KB 157794: Isilon-PowerScale CloudIQ: General procedures to onboard Isilon to CloudIQ
Secure Remote Services is showing the Cluster managed under a gateway with a status of good.
Running the httpd logs on the gateway shows connection to the keepalive within the access logs but no mft data is being sent:
CloudIQ Portal shows connectivity stopped.
All the prerequisites are met as per onboarding KB 157794: Isilon-PowerScale CloudIQ: General procedures to onboard Isilon to CloudIQ
Secure Remote Services is showing the Cluster managed under a gateway with a status of good.
Running the httpd logs on the gateway shows connection to the keepalive within the access logs but no mft data is being sent:
10.xx.xx.xx - - [12/Apr/2021:16:04:07 +0000] "POST /esrs/v2/devices/ISILON-GW/EXXISLxxxxx/keepalive HTTP/1.1" 200 171 0
10.xx.xx.xx - - [12/Apr/2021:16:05:07 +0000] "POST /esrs/v2/devices/ISILON-GW/EXXISLxxxxx/keepalive HTTP/1.1" 200 171 0
10.xx.xx.xx - - [12/Apr/2021:16:06:08 +0000] "POST /esrs/v2/devices/ISILON-GW/EXXISLxxxxx/keepalive HTTP/1.1" 200 171 0
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原因
Telemetry is disabled on the cluster side.
解決方法
To confirm, from the command line, run the isi esrs telemetry view command:
If telemetry is not enabled, run the isi esrs telemetry modify --enabled=true to enable it.
Telemetry Enabled: No
Pending uploads: 0
Pending uploads: 0
If telemetry is not enabled, run the isi esrs telemetry modify --enabled=true to enable it.
文書のプロパティ
文書番号: 000185206
文書の種類: Solution
最終更新: 09 5月 2026
バージョン: 5
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