Back-up van NMC database mislukt na update naar NetWorker 19.11

Summary: Na de upgrade naar NetWorker 19.11 in Windows 2022 begon het maken van een back-up van de NMC database te mislukken.

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Symptoms

Back-up van NMC database mislukt na een upgrade naar NetWorker 19.11.

Fouten in het beleidsactielogboek: 
108179:savepsm: Replicating database contents to C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata...
108180:savepsm: Unable to execute C:\Program Files\EMC NetWorker\Management\GST\postgres_latest\bin\pg_basebackup.exe in order to copy the database
108181:savepsm: See 'C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log' for details
108179:savepsm: Replicating database contents to C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata...
108180:savepsm: Unable to execute C:\Program Files\EMC NetWorker\Management\GST\postgres_latest\bin\pg_basebackup.exe in order to copy the database
108181:savepsm: See 'C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log' for details
Fouten in de C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log: 
pg_basebackup: incompatible server version 12.18
pg_basebackup: removing data directory "C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata"

Cause

Met NetWorker 19.11 is Postgres bijgewerkt naar versie 12.18. De postgres_link onder C:\Program Files\EMC NetWorker\Management\GST is nog steeds gekoppeld aan Postgres 11.21.

Dit is een voorbeeld van de foutieve link:

 <SYMLINKD>     postgres_latest [C:\Program Files\EMC NetWorker\Management\GST\postgres\11.21]

Resolution

Volg deze stappen om dit probleem op te lossen:

1) Ga naar C:\Program Files\EMC NetWorker\Management\GST.
2) Verwijder de link postgres_latest.
3) Maak de koppeling opnieuw zodat deze naar de map Postgres 12.18 verwijst.

mklink /D "C:\Program Files\EMC NetWorker\Management\GST\postgres_latest" "C:\Program Files\EMC NetWorker\Management\GST\postgres\12.18"

 

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Article Number: 000227517
Article Type: Solution
Ultima modificare: 25 Feb 2026
Version:  2
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