Data Domain: Alert ENVIRONMENT-00032 | The Storage Processor Has Failed

Sammanfattning: This article explains the cause and recommended action for alert ENVIRONMENT-00032, which indicates a failure in the storage processor on a Data Domain system. The alert generally indicates a hardware fault on the system motherboard. ...

Den här artikeln gäller för Den här artikeln gäller inte för Den här artikeln är inte kopplad till någon specifik produkt. Alla produktversioner identifieras inte i den här artikeln.
Kolla in andra resurser

Symptom

The system posts the following alert:

  • Event ID: EVT-ENVIRONMENT-00032
  • Event Message: The storage processor has failed
  • Object: Enclosure=1
  • Additional Information: Cause
    The alert includes one of the following causes:

Orsak

Various hardware-related issues can trigger this alert. Sometimes, the fault may be transient, and the system may recover without intervention.
For example, a temporary voltage dip on the motherboard or CPU can cause the alert to be raised.

Upplösning

 

⚠️Important: If the system shows an active indict, a reboot will not clear the alert. You must contact Dell Support to clear the indict.

 

To proceed:

  • Contact your support provider, or
  • Raise a Service Request at Dell Support

Dell Support will:

  • Investigate the root cause of the alert.
  • Determine whether the fault is recoverable or requires hardware replacement.
  • Clear any indicts and verify system health.

Berörda produkter

Data Domain, PowerProtect Data Protection Appliance, Data Domain, Data Domain Deduplication Storage Systems, Integrated Data Protection Appliance Family, PowerProtect Data Protection Hardware
Artikelegenskaper
Artikelnummer: 000203873
Artikeltyp: Solution
Senast ändrad: 15 maj 2026
Version:  5
Få svar på dina frågor från andra Dell-användare
Supporttjänster
Kontrollera om din enhet omfattas av supporttjänster.