文章編號: 000126395

SupportAssist OS Recovery Tools Fail to Install Using SupportAssist

摘要: Learn more information about how to successfully install SupportAssist OS Recovery Tools after they have failed to install on your computer.

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SupportAssist OS Recovery Tools fail to install.

Not applicable

While using SupportAssist, the SupportAssist OS Recovery Tools may fail to install on your computer.

Note: This issue has been resolved in SupportAssist version 3.8 and newer. Download the latest version of SupportAssist.

The following steps can be used as a resolution to this issue.

Download the latest version of SupportAssist.
Reboot your computer.
Open the Dell SupportAssist for Home PCs application.
Click Start now on the SupportAssist User Interface (UI).
SupportAssist runs through six scans to optimize your computer. Once these scans finish running, click Update under the Get drivers & downloads tile.
Choose SupportAssist OS Recovery Tools from the recommended list, and then click the Install button.
It now installs successfully.

If you have further questions about this article, contact Dell Technical Support.