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Dell PowerProtect Cyber Recovery 19.14 Security Configuration Guide

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Log management

Use the Cyber Recovery UI, CLI, or REST API to change between INFO and DEBUG log levels. The default configuration is INFO.

On the Cyber Recovery virtual appliance, log files reside in the /var/log/dellemc/cr/var/log directory.

If installed on a virtual machine with a supported operating system, the log files reside in the /opt/dellemc/cr/var/log directory.

Generating a log bundle

A security officer or an admin user can generate a log bundle.

Generate a log bundle by clicking The System Settings icon on the Masthead Navigation and selecting Support from the drop-down list. The following figure shows the System Settings menu for an admin user. The System Settings menu for a security officer differs, but also includes the Support option.

Figure 1. Log Settings option in the System Settings menu

From the Support window, click the Log Settings tab to set the service log level, as shown in the following figure:

Figure 2. Service Log Level dialog box

If the Cyber Recovery solution is deployed on Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP), the dialog box will also include the Cloud log file.

Log format

All Cyber Recovery log files use the following log message format:

[<date/time>] [<error type>] <microservice name> [<source file name>: <line number>] : message

For example:

[2018-05-22 09:12:20] [DEBUG] [mgmtdds] [restapi_client.go:268 CallRESTAPIHeader()] : status = 200 OK

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