OpenManage Enterprise 4.0.x User's Guide

Restore an appliance

Restore an appliance from a backup to reinstate appliance data like application settings, device inventory, compliance, and plugin data.

Prerequisites

CAUTION:Restoring an appliance overwrites its data, and this action cannot be undone in OpenManage Enterprise. Best practice is to take a snapshot of target appliances before you restore them.

Ensure you are a root (backup) administrator, as described in User roles.
Ensure that the restore location is registered.
If FSD is enabled, disable FSD from the TUI using the Enable Field Service Debug (FSD) mode option.
Ensure the Backup / Restore Settings are configured, as described in Manage console settings.
Ensure the OpenManage Enterprise and plugin versions on the source and target appliances are identical.

About this task

To learn more about the data and settings included for migration, see Back up, restore, or migrate.

After restoring backups with plugins, a plugin synchronization job may start if there are plugins that are installed on the source appliance that are either not installed, or disabled, on the target appliance. Since firmware bundles are not part of the backup file, any firmware update causes the redownload of catalog files for the upgrade if the task was triggered by a baseline.

Steps

Click Backup / Restore > Restore.
Display the list of available backups:
- Select HTTPS if you have an HTTPS share, and enter the:
  - Destination Path to where your backup files are stored.
  - Username used to authenticate the share.
  - Password used to authenticate the share.
- Select CIFS if you have a CIFS share, and enter the:
  - Domain on which the share is hosted.
  - User used to authenticate the share.
  - Password used to authenticate the share.
- Select NFS if you have an NFS share, and enter the Destination Path to where your backup files are stored.
Click Test to validate the appliance's access to the destination path.
Click Apply to display the list of backup files available on the device.
Select the checkbox to Only show backups generated by this appliance.
NOTE:Backups that are generated from the same appliance can be deleted.
Select the required backup file.
Enter the Passphrase required to decrypt the backup file.
Click Restore.

Results

If the restore task is successful:

A restore job is initiated on the target appliance.
An active backup job is displayed while the restore job is running.
The target appliance is overwritten and cannot be restored.
Once restoration is complete:
- The backup job is stopped.
- The restored appliance reboots.
- When the restored appliance is up and running, all group discovery and regular discovery jobs are initiated.

NOTE:The initial group discovery and regular discovery jobs take longer than expected due to the dual group tasks triggered while initiating the appliance.

Next steps

Check for running or failed plugin synchronization jobs in the api/BackupRestoreService/RestoreExecutionDetails response.
While services are being loaded, do not trigger multiple executions of the same job through the Jobs screen.
If the restore is performed on an appliance that was not the original source, restored to a new appliance, perform the following post-restore:
- When restoration is complete, shut down the source appliance.
- Re-create the source appliance configuration on the target appliance, as described in Configure the system using the TUI.
- Ensure that the restored appliance is registered with an FQDN in the DNS settings.
- Update static routes to the restored appliance network.
- Upload your custom certificate to the restored appliance.
NOTE:In case the restore task fails:
1. A yellow banner is displayed, indicating the failure of the last restore job.
2. To investigate the cause of the failure, click View logs to access the restore activity logs.
3. Revert the appliance to a historical snapshot and then retry the restore task.

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