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OpenManage Enterprise 4.0.x User's Guide

Offline update

If you are unable to connect to dell.com to update OpenManage Enterprise, you can update the console or the plugins from a local network file share. To do so, you must first manually download the relevant update packages and store them on your local network share. An audit log is created after every manual attempt to find an update.

Prerequisites

  • Ensure you have administrator privileges as described in Role and scope-based access.
  • Ensure you comply with the Update prerequisites.
  • Take a VM snapshot of the console as a backup.
  • Add a second network interface only after completion of the console update task.
  • Ensure that the security certificates are trusted third-party certificate authority signed when using an HTTPS share.

About this task

Updating OpenManage Enterprise from a network share is a two-step process:

Steps

  1. Configure a local network share for offline update
  2. Download update files to local network share
  3. Initiate update from a network share
    If the update fails, the appliance restarts. In this case, revert the VM snapshot and update again.

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