PowerProtect Data Manager 19.13 Microsoft Exchange Server User Guide

Viewing protection policy jobs

You can monitor and view detailed information in the Jobs window for protection policy objectives, including backups and restores.

The Cancel and Retry options are not available for self-service jobs that are created by database application agents.

From the PowerProtect Data Manager UI left navigation pane, you can select Jobs > Protection Jobs to view the Protection Jobs window, which displays the protection job group status. You can also click the job ID in the Protection Jobs window to view the Job ID Summary window, which displays the status of each asset job.

The status of an asset job is Skipped when the asset is present in the asset host but unavailable for backup because it is offline or in a restoring, recovery pending, or suspect state. You can see the reason for the Skipped status in the details section of the Job ID Summary window.

When all the assets in a job group are skipped, the job group status appears as Skipped in the Protection Jobs window. When some but not all assets in a job group are skipped, the job group status appears as Completed with Exceptions.

When at least one asset in a job group has the Failed status, the job group status appears as Failed.

When a backup fails or a backup is skipped, the backup job steps appear as canceled for the particular database. The backup job steps are displayed on the Step Log tab in the details section of the Job ID Summary window.

For centralized protection policies that protect multiple assets, the backup jobs for all assets are in progress and data movement happens one asset at a time. If data movement has not started for a particular asset, the Step Log in the Job ID Summary window displays the message Waiting to start data movement to backup media for the job step Moving the data of asset <db name> to Protection Storage. Once data movement is complete, the description for the job step indicates that the data movement is successful.