Integrated Dell Remote Access Controller 9 Version 3.30.30.30 User's Guide

When an OS is installed, hostname may or may not appear/change automatically.

• Scenario 1: iDRAC is not showing the latest hostname once you install an OS. You need to install OMSA or iSM along with the iDRAC to get the hostname reflected.
• Scenario 2: iDRAC had a hostname for a specific OS and another different OS has been installed and still the hostname is appearing as the old hostname without overwriting the hostname. The reason behind, hostname is an information which is coming from the OS, iDRAC only saves the information. If there is a new OS has been installed, iDRAC does not reset the value of the hostname. However, newer versions of the OSs are capable to update the hostname in iDRAC during the 1st OS startup.

How to find an iDRAC IP address for a blade server?

• Using CMC web interface:

  Go to Chassis > Servers > Setup > Deploy. In the table that is displayed, view the IP address for the server.

• Using the Virtual Console: Reboot the server to view the iDRAC IP address during POST. Select the "Dell CMC" console in the OSCAR interface to log in to CMC through a local serial connection. CMC RACADM commands can be sent from this connection.

  For more information on CMC RACADM commands, see the Chassis Management Controller RACADM CLI Guide available at www.dell.com/cmcmanuals.

  For more information on iDRAC RACADM commands, see the iDRAC RACADM CLI Guide available at www.dell.com/idracmanuals.

• Using local RACADM
  Use the command: racadm getsysinfo For example:

  $ racadm getniccfg -m server-1
  DHCP Enabled = 1
  IP Address   = 192.168.0.1
  Subnet Mask  = 255.255.255.0
  Gateway      = 192.168.0.1

• Using LCD:

  On the main menu, highlight the server, press the check button, select the required server, and press the check button.

How to find an iDRAC IP address for a blade server ?

• Using OME-Modular web interface:

  Go to Devices > Compute. Select the computer sled and iDRAC IP is displayed as Management IP.

• Using OMM Application: see the Dell EMC OpenManage Mobile User's Guide available at www.dell.com/openmanagemanuals
• Using Serial Connection
• Using LCD: On the main menu, highlight the server, press the check button, select the required server, and press the check button.

How to find the CMC IP address related to the blade server?

• From iDRAC web interface:

  Go to iDRAC Settings > CMC. The CMC Summary page displays the CMC IP address.

• From the Virtual Console:
  Select the "Dell CMC" console in the OSCAR interface to log in to CMC through a local serial connection. CMC RACADM commands can be issued from this connection.

  $ racadm getniccfg -m chassis
  NIC Enabled         = 1
  DHCP Enabled        = 1
  Static IP Address   = 192.168.0.120
  Static Subnet Mask  = 255.255.255.0
  Static Gateway      = 192.168.0.1
  Current IP Address  = 10.35.155.151
  Current Subnet Mask = 255.255.255.0
  Current Gateway     = 10.35.155.1
  Speed               = Autonegotiate
  Duplex              = Autonegotiate

  NOTE You can also perform this using remote RACADM.

  For more information on CMC RACADM commands, see the Chassis Management Controller RACADM CLI Guide available at www.dell.com/cmcmanuals.

  For more information on iDRAC RACADM commands, see the iDRAC RACADM CLI Guide available at www.dell.com/idracmanuals.

How to find the OME Modular IP address?

• From iDRAC web interface:

  Go to iDRAC Settings > Management Module. The Managment Module page displays the OME Modular IP address.

• From Local RACADM:

  Use the command racadm getsysinfo.

• From LCD:

  On the physical server, use the LCD panel navigation buttons to view the iDRAC IP address. Go to Setup View > View > iDRAC IP > IPv4 or IPv6 > IP.

• From OpenManage Server Administrator:

  In the Server Administrator web interface, go to Modular Enclosure > System/Server Module > Main System Chassis/Main System > Remote Access.

iDRAC network connection is not working.

iDRAC not accessible in shared LOM

iDRAC may be inaccessible if there are fatal errors in host OS such as BSOD error in Windows. To access iDRAC, reboot the host to recover the connection.

Shared LOM not functional after enabling Link Aggregation Control Protocol (LACP).

The host OS driver for the network adapter must be loaded before LACP is enabled. However, if a passive LACP configuration is in use, the shared LOM may be functional before the host OS driver is loaded. See the switch documentation for LACP configuration.

Inserted the blade server into the chassis and pressed the power switch, but it did not power on.

• iDRAC requires up to two minutes to initialize before the server can power on.
• Check CMC, andOME Modular (only for MX platforms) power budget. The chassis power budget may have exceeded.

How to retrieve an iDRAC administrative user name and password?

You must restore iDRAC to its default settings. For more information, see Resetting iDRAC to factory default settings.

How to change the name of the slot for the system in a chassis?

1. Log in to CMC web interface and go to Chassis > Servers > Setup.
2. Enter the new name for the slot in the row for your server and click Apply.

iDRAC on blade server is not responding during boot.

Remove and reinsert the server.

If the problem persists, contact technical support.

When attempting to boot the managed server, the power indicator is green, but there is no POST or no video.

Unable to login to iDRAC web interface using Firefox browser on Linux or Ubuntu. Unable to enter the password.

To resolve this issue, reinstall or upgrade the Firefox browser.

Unable to access iDRAC through USB NIC in SLES and Ubuntu

NOTE In SLES, set the iDRAC interface to DHCP.

In Ubuntu, use the Netplan utility to configure iDRAC interface into DHCP mode. To configure the DHCP:

1. Use /etc/netplan/01-netcfg.yaml.
2. Specify Yes for iDRAC DHCP.
3. Apply the configuration.