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Integrated Dell Remote Access Controller 9 Version 3.30.30.30 User's Guide

SupportAssist Integration in iDRAC

SupportAssist allows you to create SupportAssist collections and utilize other SupportAssist features to monitor your system and datacenter. iDRAC provides an application interfaces for gathering platform information that enables support services to resolve platform and system problems. iDRAC helps you to generate a SupportAssist collection of the server and then export the collection to a location on the management station (local) or to a shared network location such as FTP, Trivial File Transfer Protocol (TFTP), HTTP, HTTPS, Common Internet File System (CIFS) or Network File Share (NFS). The collection is generated in the standard ZIP format. You can send this collection to technical support for troubleshooting or inventory collection.

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