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Integrated Dell Remote Access Controller 9 User's Guide

Performing and checking firmware update status

NOTE:Ensure that you give few seconds of interval while using the command getremoteservicesstatus with a timeout of 5 minutes.
  1. Check for firmware inventory (follow the procedure mentioned above).
  2. To avoid possible failures later, verify if the component to be updated is present in the system and/or if proper supported Dell Update Package (DUP) is selected to be uploaded.
  3. After initial checks, use getremoteservicesstatus method/URI/command to check if LC status is ready.
  4. Once LC is ready, use the firmwareupdate method/ URI/ command and pass the correct DUP to start the update.
  5. If the update requires a host reboot, create reboot job or reboot the host. Power, OSM, and PERC updates requires cold reboot.
  6. Check for job status - Success/ Failure. View LifeCycle Log events and job queue status, and check for config results for more details on the failures.
  7. Only after Collect System Inventory On Restart (CSIOR) in host if required is completed successfully, the job marks as completed if not failed, even in case of multiple /catalog updates. Hence, it is recommended that caller do not have its own timeout or should be more than this timeout.
  8. If update is stuck for more than 6 hours (i.e., job module does not get status from update module for 6 hours), then the job may timeout and fail.
  9. The update timeouts are based on device team's recommendation which is read at run-time.
  10. Once job is marked as completed and if inventory doesn't report the new changes that was just applied, wait for 30 s and then check inventory again.

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