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Dell PowerEdge M620 Systems Owner's Manual

Troubleshooting USB devices

  • CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Ensure that the blade is turned on.
  2. Check the USB device connection to the blade.
  3. Swap the USB device with a known-working USB device.
  4. Connect the USB devices to the blade using a powered USB hub.
  5. If another blade is installed, connect the USB device to that blade. If the USB device works with a different blade, the first blade may be faulty. See Getting Help.

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