- When Lifecycle Controller downloads updates where
are the files stored?
The files are stored in a
volatile memory, on the main system board. This memory is not removable
and is not accessible through the operating system.
- Is a virtual media device or vFlash SD card required
to store data for updates?
No. The files are stored
in memory on the main system board.
- What is virtual media?
Virtual
media is remote media such as CDs, DVDs, and USB disk drives that
a server identifies as local media.
- What should I do if an update fails?
If an update fails, Lifecycle Controller restarts, and
then attempts all the pending updates that are selected. After the
final restart, the system opens the Lifecycle Controller Home page. Launch Firmware Update again, select the updates that
failed, and then click Apply.
NOTE: If the iDRAC firmware
update is interrupted, you may have to wait up to 30 minutes before
attempting another iDRAC firmware update.
- What is vFlash SD card?
vFlash
SD card is a formatted SD (Secure Digital) card that plugs into iDRAC
Enterprise. vFlash SD card can be formatted and enabled through iDRAC
to make it accessible as a USB drive for data storage. Virtual flash
is a partition on vFlash SD card to which you can remotely write an
ISO file. For more information, see the Integrated Dell Remote
Access Controller (iDRAC) User’s Guide at www.dell.com/esmmanuals.
- Can I add my own drivers to use for operating
system installation?
No, you cannot add your own
drivers for operating system installation. For more information on
updating the drivers that are used for operating system installation,
see Updating Platform.
- Can I update the drivers used by an already-installed
operating system through Lifecycle Controller?
No, Lifecycle Controller only provides drivers that are required
for operating system installation. To update the drivers used by an
installed operating system, see your operating system’s Help
documentation.
- Can I add my own drivers and firmware for updating
Lifecycle Controller to a local USB drive?
No,
only drivers and firmware downloaded from the Dell Server Updates DVD are supported. For more information, see Configuring Local
USB Drive.
- Can I delete Lifecycle Controller?
No.
- Can I use a virtual media for the operating system
media source during installation?
Yes. For more
information about iDRAC, see the Integrated Dell Remote Access
Controller (iDRAC) User’s Guide at www.dell.com/esmmanuals.
- Can I use a virtual USB drive to update the repository?
Yes. For more information on using a virtual USB
drive to update the repository, see the Integrated Dell Remote
Access Controller (iDRAC) User’s Guide at www.dell.com/esmmanuals.
- What is UEFI? With which version of UEFI does Lifecycle
Controller comply?
Unified Extensible Firmware
Interface (UEFI) is a specification that defines a model for the interface
between the operating systems and firmware on a server. The interface
consists of data tables that contain platform-related information,
along with boot and runtime calls available to the operating system
and operating system loaders. This interface provides a standard environment
for booting an operating system and running preboot applications.
Lifecycle Controller complies with the UEFI version 2.3. For more
information, go to uefi.org.
- Within Hardware Configuration, what is the difference
between the Configuration Wizards and Advanced Configuration?
Lifecycle Controller offers two methods to configure
hardware: Configuration Wizards and Advanced Configuration.
Configuration Wizards guide you through a sequence
of tasks to configure your system devices. The Configuration Wizards
include iDRAC, RAID, System Date/Time, and Physical Security. For more
information, see Configuring System and Advanced Hardware
Configuration.
Advanced Configuration allows
you to configure Human Interface Infrastructure (HII) –enabled devices
(for example, NICs and BIOS). For more information Advanced
Hardware Configuration.
- Does Lifecycle Controller support rollback of BIOS
and firmware?
Yes. For more information, see Firmware
Rollback.
- Which devices support system updates?
Currently, Lifecycle Controller supports updates to the
BIOS, iDRAC firmware, power supply firmware, and certain RAID
and NIC controller firmware. For more information, see Updating
Firmware.
- What should I do if my system stops responding
while using Lifecycle Controller?If your system stops responding
while using Lifecycle Controller, a black screen with red text is
displayed. To resolve this problem, try restarting your system and
enabling Lifecycle Controller. If the issue persists, contact your
service provider. For more information about recovering Lifecycle
Controller from the Lifecycle Controller Update Required mode, see the Recovery from Lifecycle Controller Update Required white paper available at www.delltechcenter.com/lc.
- How do I find out the currently installed version
details of the Lifecycle Controller product?
Click About on the top right corner of the Lifecycle Controller home
page.
- What should I do if I have an issue with mouse
cursor synchronization when I access Lifecycle Controller through
the iDRAC Virtual Console?
Make sure that the Single Cursor option under Tools menu
is selected on the iDRAC Virtual Console client. For more information,
see the Integrated Dell Remote Access Controller (iDRAC) User’s
Guide at www.dell.com/esmmanuals.
- Why should the CSIOR be enabled?
The Collect System Inventory On Restart (CSIOR) option must be enabled
so that Lifecycle Controller can automatically collect the details
of the hardware and software available on the system, update the database,
and invoke part firmware update and hardware configuration at system
startup. If you do not enable CSIOR, you must boot into LC UI and
exit to sync and update software or hardware inventory.
- Why are some features not accessible in Lifecycle
Controller?
The features such as Lifecycle Log,
Hardware Inventory (View and Export), Part Replacement, and vFlash
SD card configuration depend on the latest iDRAC firmware. Make sure
that the latest iDRAC firmware with Enterprise license is installed.