Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

SCv3000 and SCv3020 Storage System Deployment Guide

Troubleshooting Storage Controllers

To troubleshoot storage controllers:

Steps

  1. Check the status of the storage controller using Storage Manager.
  2. Check the position of the storage controllers.
  3. Check the pins and reseat the storage controller.
    1. Remove the storage controller.
    2. Verify that the pins on the storage system backplane and the storage controller are not bent.
    3. Reinstall the storage controller.
  4. Determine the status of the storage controller link status indicators. If the indicators are not green, check the cables.
    1. Shut down the storage controller.
    2. Reseat the cables on the storage controller.
    3. Restart the storage controller.
    4. Recheck the link status indicators. If the link status indicators are not green, replace the cables.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\