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Support Live Image Version 3.0 User's Guide

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Starting server by using Support Live Image

NOTE: Booting the server to the Linux-based diagnostic tools may take several minutes.

To run the diagnostic tools and gather configuration information, you must start the server.

You can start the server by using the USB key, DVD, or iDRAC Virtual Media.

  1. Perform one of the following:
    • Insert the bootable Support Live Image DVD or USB key.
    • Mount the Support Live Image ISO file on the iDRAC virtual media.
  2. Restart the server.
  3. When the F11 prompt is displayed on the screen, press F11.
    The BIOS Boot Manager screen is displayed.
  4. Depending on the device you want to boot to, select one of the following:
    • To boot to the DVD, select Optical Drive in the menu and then press Enter.
    • To boot to the USB key, perform one the following:
      • If you are booting in BIOS mode, perform the following:
        1. Select Hard Drive C: in the menu.
        2. In the boot menu that is displayed, select the appropriate USB port, and then press Enter.
      • If you are booting in UEFI mode, in the boot menu that is displayed, select the appropriate USB port, and then press Enter.
    • To boot to the iDRAC Virtual Media, select Virtual Media in the menu, and then press Enter.
    The server boots to Support Live Image and the welcome screen is displayed with a list of options. For more information, see Boot Options.
  5. Press any key before the automatic boot countdown timer reaches zero (0).
NOTE: If you do not press any key before the countdown timer reaches 0, Support Live Image automatically boots to the Linux-Based Diagnostic Tools (Dell 12G–14G servers) option.

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