- Notes, cautions, and warnings
- Overview
- Getting started using Support Live Image
- Using Linux-based tools and utilities
- Setting up SLI environment
- Starting OpenManage Server Administrator version 9.1
- Installing Dell iDRAC7, iDRAC8, or iDRAC9 evaluation license
- Running tools in Dell PowerEdge C system management pack
- Running PECLogs script
- Intel Processor Diagnostic Tool
- Starting OpenManage Server Update Utility
- Installing Dell System Update
- Starting Dell System Update
- Starting iPerf3
- Running the stress tool
- Sharing files by using Samba share service
- Testing network connectivity
- Assigning static IP address and default gateway
- Generating PCI devices list
- Clearing SBE logs
- Accessing and remounting local NTFS file system
- Mounting USB drive
- Copying files to USB drive
- Starting Vim editor
- Starting gedit
- Starting the Hex editor
- Using TightVNC
- Using WinSCP
- Useful commands
- Using the MS-DOS-based tools
Support Live Image Version 3.0 User's Guide
Overview
Support Live Image (SLI) is a CentOS 7.4 image that packages a collection of utilities and diagnostic tools for PowerEdge servers, PowerEdge C servers, PowerVault storage systems, web-scale converged appliances, and Datacenter Scalable Solutions. It provides an environment to run tools, troubleshoot hardware issues, and gather system configuration information. The results of the diagnostic tests and configuration information are sent manually to the technical support team to identify and resolve an issue.
Support Live Image is primarily used by Dell EMC Service Providers (DSP), and in some cases, by customers when instructed by Dell EMC Technical Support.
If a customer contacts Dell EMC Technical Support for a hardware issue that requires a part replacement, the replacement part is dispatched to the customer through the DSP. After replacing the part, if the DSP finds that the issue is not fixed, the DSP works with technical support to troubleshoot and resolve an issue.
NOTE: For troubleshooting issues with 9th to 11th generation of PowerEdge servers, use Support Live Image version 2.2. For instructions to use Support Live Image version 2.2, see the Support Live Image version 2.2 User's Guide at Dell.com/ServiceabilityTools.
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please select whether the article was helpful or not.
Comments cannot contain these special characters: <>()\