Dell 16 DC16251

SupportAssist OS Recovery environment consists of tools to repair or reset the operating system, backup files, and diagnose hardware issues.

Learn what to do if SupportAssist v4.10.1 shows an invalid message relating to the Internet not working.

Dell Client Platform remediation is available for multiple vulnerabilities in Intel Graphics Software that could be exploited by malicious users to compromise the affected system

Learn what to do if you find a device with a Yellow Exclamation Mark on an unknown device that shows ACPI\DELL0033\2&DABA3FF&0.

Learn about how the Dell Pro Webcam - WB5023 and Dell Webcam - WB3023 must have the microphone enabled to use it.

This article discusses how to install McAfee Business Protection purchased from Dell.

This article lists Dell computers that have previously been tested for upgrade from Windows 10 to Windows 11, and to update from Windows 11 to Windows 11 2022 Update (build 22H2). Beginning with Windows 11 Build 23H2, Dell will not provide a list of update testing between versions of Windows 11. However, Dell will continue to support the factory installed operating system and updates provided by Microsoft through Windows Update.

If the drivers you are looking for is not available on the Dell Support website, learn how to download native drivers in Microsoft Windows, Linux (Ubuntu, Red Hat Software, and so on) or ChromeOS.

Learn how to troubleshoot touch screen issues on Dell laptops, All-In-One desktops, and monitors. Follow step-by-step solutions for unresponsive, inaccurate, or intermittent touch functionality.

Forgot your Admin, System, or HDD password in BIOS? Learn safe methods via BIOS settings, jumpers, or Dell password release code—to reset or clear passwords easily.

Discover Dell's display resolution guidelines for LCD panels on our monitors and laptops. We explain what dots and pixels are, introduce you to the Premium Panel Exchange, and show you how to spot bright or dead pixels on your screen.

This page is designed to appear under certain circumstances when searching for your Service Tag, Express Service Code, or Serial Number or part number.

Secure your digital life with ease - learn how to install McAfee+ Premium for unparalleled online protection. Click for a step-by-step guide!

Facing camera or microphone issues in Windows 11 or 10? Explore simple steps to resolve privacy settings and get your devices working again on desktops, laptops, and tablets.

The following article provides information about how to recover from an issue in Windows 10. The System Center Configuration Manager (SCCM) image fails to connect to the domain through a USB Type-C Ethernet Adapter.

The following article provides information about the fingerprint enrollment on Dell laptops in Windows Hello.

Learn how to automatically reconnect to Wi-Fi in SupportAssist OS Recovery.

Information about Dell Optimizer version 6.0.2.0-76 showing black text when launched in headless mode.

Learn about what to do when the camera app of a Dell 16 DC16250 or Dell 16 DC16251 displays a black screen while opening and closing the LCD lid.

This article provides more information about the SupportAssist fingerprint reader diagnostic not detecting the users touch on first attempt.

Learn the steps to use the Secure Boot Default Database (DB) in the BIOS to overwrite the Active DB used to boot the operating system with Secure Boot.

Information about the Dell 16 DC16250 and Dell 16 DC16251 having a fan that does not work or an error code.

The following article provides information about what memory issues can be seen on your Dell Laptop. Learn how to troubleshoot and resolve them on your laptop.

This article provides detailed information about various reasons why your laptop battery might drain faster than expected. It covers potential causes and helps you to optimize your laptop’s battery life and improve its overall performance.

The following article takes you through several methods for removing Applications, Programs, and Updates in the Windows 11, and Windows 10 operating system.

How to use the System File Checker (SFC) command "sfc /scannow" to scan and repair system files in Windows. System File Checker (SFC) helps repair corrupt files that cause boot-related issues.

Dell Data Wipe securely erases all internal storage via BIOS—ideal for resale, repurpose, or disposal. Protect privacy with enterprise-grade erasure.

Forgot your Dell BIOS password? Learn how to reset system, admin, or HDD passwords securely with Dell Support and regain access to your device.

About hard drive (HDD) and BIOS passwords on Dell computers. Discover setup instructions, troubleshooting tips, and how to handle password issues.

Secure your computer at power on. Learn how to set a System BIOS password to prevent unauthorized start-ups.

Protect your data even if your drive is removed—learn how to set a hard drive password in the BIOS on your Dell computer.

Learn how to setup dual or multiple monitors in Microsoft Windows and troubleshoot dual or multiple monitor issues. Learn how to connect your computer to a TV or a Dell wireless monitor.

Learn how to set up dual or multiple monitors in Windows, adjust dual screen settings, and configure up dual or multiple monitors for better productivity, in Windows 11 and Windows 10.

A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.

Need to update your Dell BIOS but your power adapter isn't working? We'll show you a simple Windows command that forces the update safely.

Update your Dell BIOS using a USB drive when Windows won't boot. Quick F12 menu method for emergency BIOS flashing.

Learn how to download a Dell OS recovery image using the OSISO recovery tool and restore your Windows operating system. This is ideal for scenarios like computer crashes, hard drive replacements, or other software issues.

The following article provides information about the proper way to insert and remove the USB Type-C connector on Dell laptops and devices. (For example: Docking Stations and Monitors.)

This article provides information about accessing and using Purchased Apps in Dell Optimizer (DO) version 6.x.

Explore the power of Dell Optimizer - your guide to enhanced performance, AI-driven optimizations, and seamless Windows experiences. Learn more now.

Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices.

Install or reinstall Windows 11 or 10 on Dell computers using ISO recovery media. Download the ISO, create a bootable USB or DVD, and restore or repair your system.

This article provides a step-by-step guide for upgrading your supported Dell device to Windows 11, including information about Dell drivers and common issues.

The following article provides a step-by-step guide on how to revert a Dell computer with a custom BIOS splash screen to the default Dell Splash screen.

General Information about video displays that includes video connections and multiple displays.

Enhance your Dell computer's speed with our comprehensive guide. Resolve slow performance issues in Windows 11 or Windows 10 by optimizing settings, drivers, and more.

The following article provides the information about capturing an Event Trace Log (ETL). It includes the ETL and other files that can assist Dell in troubleshooting wireless issues that are only seen at customer sites.

How to take care of your Dell laptop with best practices for cleaning, maintaining, and ensuring it lasts longer. Understand essential laptop care and transport guidelines.

This article is a guide to the various types of solid state drive (SSD) that fit in the PCIe connector on your motherboard. This guide also explains what is involved in using such a drive as your main boot driver on a Dell computer.

Information about using the Windows POWERCFG command to create a Battery Report to help troubleshoot possible battery issues.

This article provides information about basic safety precautions that everyone must take before accessing the internals of a computer or electrical equipment. Find information about how to protect against electrostatic discharge (ESD), prevent electrostatic damage to the components, and take safety precautions when lifting electronic equipment.

This process can help resolve problems where the laptop battery discharges quickly or the battery percentage drops suddenly (example: 20% charge to 6% in a short timeframe.)

This article provides information about hard drive encryption along with an explanation of BitLocker and troubleshooting steps to resolve hard drive encryption-related issues on a Dell computer.

The following article explains what the Headless Operation Mode Active message during Power On Self-Test (POST) means. It goes through how to stop it from appearing during the computers start up.

Learn how you can fix the issue of extra or "ghost" monitors showing up in your Windows Display Settings.

Steps for making your wireless network connection turn off when you connected a wired network connection.

This article gives information about a scenario where a Dell BIOS update fails when done through Windows Update.

Learn how to fix desktop offset issues by updating drivers, adjusting display settings, and matching screen resolutions.

The following article provides information about how to identify and resolve a wireless network issue on your Dell laptop or desktop with Ubuntu Linux installed.

The following article is a reference to the various terms used in Ubuntu Linux. This is so that its structure can be described in a logical manner. (Terms can overlap between operating systems and sometimes mean two different things simultaneously.)

This is a list of frequently asked questions to help troubleshoot, repair, and use the USB connectors and ports on your Dell computer.

This article describes the PowerShare (Power Share) feature on Dell laptops that allows USB devices to charge when the laptop is on battery power. (For example: Cellular phones, CD players, DVD players, MP3 players, and so on.)

Resolve no video issues with HDMI to DisplayPort adapters. Learn about active and passive options, ensuring compatibility with Dell computers.

This article contains information about steps for identifying unknown devices in Windows Device Manager.

The following article provides information about updating the BIOS on your Dell desktop or laptop running Ubuntu or some other type of Linux?

This article details the types of ports and connectors that you can find on a computer. Computers that Dell is shipping or has shipped in the last 15 years. We also provide a guide to the older color code convention for ports and connectors.

Resolving Windows Update failure to update.

Find out more about how to clean your Dell equipment.

This article describes the support scope for personal computer Game Pass and the Xbox app on Dell devices.

This article provides the information about reinstalling individual modern applications that are included with Windows 10.

How to troubleshoot and resolve no sound or audio playback issues on your Dell computer. Follow our guide for common sound problems, such as low volume, distorted audio, and missing devices.

This article contains information about how to fix audio driver issues after installing Windows 10 Update KB4343909.

This guide is a series of questions commonly asked about the Microsoft 365. (Formerly Office 365.) If your answer is not found here, use the website links at the bottom of the page.

This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Windows 11.

The following article provides information about how to reset Windows Hello. These steps are required if the options gray out after upgrading your Trusted Platform Module (TPM) on a Dell laptop or desktop.

Explore how to download and install McAfee products purchased at Dell. This guide covers McAfee LiveSafe, Small Business Security, Business Protection, and McAfee+ Premium. Get started with your McAfee subscription today.

This article provides information about support notifications for driver updates. Learn how to create and manage notifications for your Dell products.

The following article provides information about How to increase RAM using USB drive in Windows 8 & 10. You can increase the RAM by using ReadyBoot or Virtual Memory.

The following article provides information about how to set the asset tag information in the BIOS. Using Dell Command | Configure or Client Configuration Toolkit (CCTK) for computers running a Windows operating system.

Discover steps to resolve Windows 10 shutdown issues with our guide. Learn about the Fast Startup feature, full shutdown methods, and command-line solutions. Ensure that your system shuts down completely for optimal performance.

The following article provides information about the various ways to set up a Windows Hello PIN login. Windows Hello is designed for laptops, tablets, and desktops running the Microsoft Windows 11 and Windows 10 operating systems.

Explore step-by-step instructions to verify the original installation date of Windows on your Dell computer.

Having problems with sleep or hibernation on your Dell laptop or desktop? Learn how to troubleshoot Windows 10 and 11 sleep mode, hibernation settings, and power issues with solutions.

This article provides a solution to your Windows 10 computer sticking in an infinite loop when starting up.

Discover how to quickly locate the 20-digit Dell PPID (Part Piece Identification) number on any Dell component. Complete walkthrough for batteries, adapters, monitors, docking stations, keyboards, mice, and motherboards with both physical and digital methods.

Some newly purchased Dell computers may experience an issue activating Microsoft Office. For customers who have contacted Dell Technical Support and have been approved to be given a replacement key. This article explains how to obtain and use the key to activate your Microsoft Office software.

Some newly purchased Dell computers may experience an issue activating Game Pass. For customers who have contacted Dell Technical Support and have been approved to be given a replacement key. This article explains how to obtain and use the key to activate your entitled Game Pass offer.

This article serves as a guide to provide useful tips and guidance on arranging an out of warranty repair for your Dell computer.

How to calibrate a touch screen with this guide. Follow our instructions for Dell touch screen calibration, adjusting touch sensitivity, and configuring Windows touch screen settings to ensure accurate performance.

This article provides information about different backup data options in Microsoft Windows.

This article is a guide to identifying and resolving problems with the Ethernet connection on a Dell laptop.

Changing the advanced Wi-Fi adapter settings in Windows may help to prevent slow performance and intermittent connection. Follow the instructions for steps on how to access these settings.

Having trouble with external speakers not working on your Personal Computer? Learn how to fix external speaker issues in Windows, including solutions for Personal Computer speakers not working, set default output, running diagnostics, and update drivers.

Learn about repair options for a cracked or broken LCD screen on your Dell laptop, Venue phone, or tablet.

Learn how to defrag your hard drive with the disk defragmenter in Windows 11 and Windows 10. Improve performance by reducing fragmentation and speeding up your personal computer.

Learn how to change the display or video settings in Microsoft Windows 11 and Windows 10 on your Dell computer. Find information about how to change the screen resolution, refresh rate and size of fonts, icons and improve text.

Learn how to use Windows Push-Button Reset to restore your Windows operating system to factory settings.

Learn how to create and then log in to a local account in Microsoft Windows.

What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan.

This article provides information about System Restore in Microsoft Windows. Learn how to create a restore point and how to restore the system files and settings in Microsoft Windows. Find step-by-step instructions to recover the computer using the System Restore feature in Microsoft Windows.

Learn how to create a Windows password reset USB flash drive in Windows 11 and 10. Use a password recovery USB flash drive to reset your Windows login password.

Create a Windows 10 recovery media for your Dell computer. This guide covers using a Windows recovery disk or USB to restore Windows if there are system issues. Essential for reinstallation and troubleshooting on Dell PCs

Transfer Outlook email, calendar, and contacts to another computer using a PST file. Learn how to export Outlook items to an Outlook Data File (.pst) and import them seamlessly.

The following article explains how to reseat the keycap when a key falls off the keyboard on a Laptop.

This article provides instructions on how to run hardware diagnostics using SupportAssist on a Dell computer.

This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows.

Learn how to clean up disk space in Windows. Find out what is taking up space on your hard drive and discover ways to free up disk space effectively.

Experiencing slow performance on your personal computer? Find effective troubleshooting steps to resolve lagging issues and enhance your Dell personal computer's speed and efficiency.

This article provides information about the Dell client drivers and downloads update release schedule.

Learn how to connect a laptop or computer to a TV using the different connection options (wired and wirelessly). See the guides on how to project, stream to a TV for seamless viewing.

Is your sound recorder not capturing sound? Learn how to fix microphone issues, troubleshoot laptop microphones, and resolve screen recording with no audio problems.

How to connect speakers to your Personal Computer and enhance your audio experience. This guide covers connecting headphones, wired and wireless speakers for computers.

Troubleshoot multiple monitor issues and fix common external monitor connection issues. Find steps to resolve display issues when using multiple monitors in Windows.

This article is a guide to resolving the error 2000-0251 when launching the ePSA diagnostics on a Dell computer.

This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.

This article provides information about how to troubleshoot and resolve USB-related issues on your Dell computer. Find step-by-step instructions to fix USB issues if a USB port is not working.

This article provides information about Command Line switches to employ when managing Dell BIOS updates.

The Dell Command Suite is the name of our industry-leading Client Systems Management tools.

How to wake up your computer from sleep mode, troubleshoot monitor standby issues, and resolve why your monitor keeps going to sleep in Windows 10 and 11.

This article provides information about various methods to reset or reinstall Windows 10 on your Dell computer.

This document provides examples of types of damage that are not covered by Dell’s Basic Support Plans, which include the Dell Limited Hardware Warranty (United States and Canada) and/or applicable Dell basic support terms.

The following article provides information about flickering, jittery video on a VGA connection. This is seen when connected to a Laptop.

The following article provides information about the Alienware Command Center (AWCC) installation process once an Alienware peripheral is installed on a Non-Alienware device.

This article provides information about how to resolve an issue with the Extensible Firmware Interface (EFI) Bootloader for the Windows 10 and 11 Operating Systems. Where the bootloader is not booting correctly on a GUID Partition Table (GPT) Hard Drive.

This article helps you prepare to replace customer replaceable parts on your Dell computer. Customer replaceable units are parts that, regardless of service response level, can be easily replaced with minimal effort and simple tools.

The following article provides information about a flicker seen on external monitors connected through the WD19 or WD19S dock. The flicker is seen when the laptop changes power state.

The following article provides information about a reboot error reported on the Dell 16 DC16250 and DC16251 laptops. There is nothing on-screen except for a moving cursor.