Dell EMC OpenManage Enterprise

This is the latest version of the Dell OpenManage Enterprise 4.1 Support Matrix.

In some migration scenarios, the OpenManage Enterprise 4.0 target import operation may fail with an error 'Failed to decrypt backup archive' during migration. Use the following article to help in troubleshooting this scenario and various ways to address the failure.

Adding a console to the OpenManage Enterprise Operations Manager plug-in, the registration job fails with 'Management Server is already added in some other OpenManage Enterprise.'

VMware vCenter registration may fail in OMEVV 1.3 with a custom certificate chain installed in OpenManage Enterprise (OME) or vCenter.

OpenManage Enterprise administrators may run across several errors (CGEN1008 and CSEC9002) uploading the certificate chain. Also, OpenManage Enterprise administrators may report challenges in procuring a certificate chain required by OpenManage Enterprise 4.0.x migration. This article helps OpenManage Enterprise administrators to bypass the certificate chain requirement using the backup and restore feature. The migration can be completed using the default self-signed certificate after successfully restoring a backup to a new 3.10.x instance.

Several Windows drivers may appear to not apply to a given server platform running Windows Server when running a compliance report with Dell OpenManage Enterprise or Dell System Update. This occurs when complying with a baseline based off of a Dell Enterprise Catalog older than v24.02.23.

After migrating to the 4.x version of OpenManage Enterprise or performing a restore operation, previously configured Email Actions are no longer working.

OpenManage Enterprise administrators may run across several errors during the certificate chain upload (CGEN1008 and CSEC9002) and connection verification stage. The following is a guide to help OpenManage Enterprise administrators in the event they run across errors during this stage of the migration process.

After the release of OpenManage Enterprise version 4.0, the Console and Plugins windows shows a message 'NO COMPATIBLE VERSIONS AVAILABLE' for plugins that are not installed.

The Console and Plugins windows in version 3.8.x, 3.9.x and 3.10.x show a message that this plug-in does not meet the minimum requirements for installation.

When creating a Power Control job from OpenManage Enterprise and the following wizard options are selected Power Options: Power Cycle and 'Shutdown OS First' box is checked results in the target host systems being ForceReset.

This is the latest version of the Dell OpenManage Enterprise 4.0.x Support Matrix.

OpenManage Enterprises Make Compliance Firmware Baseline task may not update iDRAC when multiple components have been selected.

When logged into the OpenManage Enterprise web interface version 3.10 or earlier, some pop-out windows are unusable due to certain missing fields.

Some customers might experience a failure when initiating the console upgrade where the UI hangs with 'Plugin lifecycle operation starting…' message that eventually times out with an error - 'Error occurred while initiating a task to perform the requested action.'

OpenManage Enterprise (OME) Services plug-in may not show a device, or the device is in staging status.

Dell License Manager 1.7 dose not work with 16G APOS SKU

This article covers the process of collecting debug logs from OpenManage Enterprise 3.9 and later.

Custom repositories created using the OpenManage Enterprise (OME) Integration feature in Dell Repository Manager (DRM) may be missing random firmware DUPs.

CloudIQ Cybersecurity report continues to identify PowerEdge device risk level as high for Secure Boot even after enabling on the target system.

Exporting a device template from OpenManage Enterprise fails with the message: "An unknown error has occurred. Please try again."

OpenManage Enterprise (OME) version 4.4.x and earlier and Enterprise Modular (OME-M, MX7000) are unable to refresh the Dell Online catalog. The download status shows 'Failed', and the execution message indicates 'Failed to parse catalog' error message.

Customers browsing directories on downloads.dell.com (alias dl.dell.com) are now presented with an Error 403 - Forbidden: Access is denied message.

This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.

Dell OpenManage Enterprise Dell AIOps Infrastructure Observability (formerly CloudIQ) plugin enables you to configure connectivity between OpenManage Enterprise console and Dell AIOps Infrastructure Observability. AIOps Observability is Dell's cloud-based infrastructure AIOps management console and is part of a boarder solution incorporating Application Observability and Incident Management. The OpenManage Enterprise AIOps Observability plugin uses Dell Connectivity Service to securely transfer information such as inventory, health, alert, and metric information and receive instructions for selected devices. This information is periodically sent to a Dell secure portal for processing so AIOps Infrastructure can monitor, analyze, report, and action.

This article provides a list of security vulnerabilities that cannot be exploited on all versions of Dell EMC OpenManage Enterprise, but which may be identified by security scanners.

Dell EMC OpenManage Enterprise remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.

This article contains instructions for testing LDAPS connectivity on a Windows domain controller and how to enable LDAPS for use with Dell products.

The firmware and drivers compliance page lists many "chipset" driver components with status "Unknown" and "Update file not in catalog" if the server is discovered using "Host OS" on Windows or Linux.

Dell OpenManage Mobile (OMM) is a mobile application for monitoring and managing Dell PowerEdge servers, MX7000 chassis, and other data center devices from Android and iOS devices. This support article provides helpful insights for this mobile application and a step-by-step guide to get started.