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After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: May 09, 2026
ID: 000184429
Child job created by "File Delete - Historical" activity fails with "Dispatched Terminated" stated although all folders are successfully processed by the job.
Updated: May 13, 2026
ID: 000196388
Files from the DropDir are not processing and goes into a loop after ElasticSearch drive went full.
Updated: May 13, 2026
ID: 000196106
To From and CC fields within SourceOne Discovery Manager are empty after search completed successfully.
Updated: May 12, 2026
ID: 000192148
Parent and child jobs created by "File Delete - Historical" activity do not get marked with "Failed" status if path that is defined in the activity becomes inaccessible.
Updated: May 11, 2026
ID: 000191017
SourceOne owner search not returning expected results for owner based search
Updated: May 10, 2026
ID: 000189025
SourceOne Index Validation fails on all IPM S1 indexes with message "Error Index not found in FolderPlan."
Updated: May 10, 2026
ID: 000188212
SourceOne Journal Extension Domino server console log event Server name is the same than what is currently on message.
Updated: May 10, 2026
ID: 000187955
SourceOne Web Search Restore window fail to load folder list due to timeout errors.
Updated: May 09, 2026
ID: 000186076
This article provides a way of restoring database from a primary or a secondary Data Domain using product such as Oracle Recovery Manager (RMAN) Agent and DDBEA.
Updated: May 09, 2026
ID: 000185676
The system report "Backup SLA Summary By Client" is only showing the colour red for all columns instead of green and red.
Updated: May 09, 2026
ID: 000185584
SourceOne Management Console provides no option in Job Management to filter jobs based on the PST Discovery or PST Archive tasks types.
Updated: May 09, 2026
ID: 000185150
SourceOne fails to convert ISYS to ElasticSearch indexes due to ElasticSearch from SourceOne was unable to communicate with the cluster.
Updated: May 09, 2026
ID: 000184607
SourceOne Email Management Indexes fail to "Reindex" or "Reindex Failed Documents" when the associated Archive folder contains an ampersand (&) in the name.
Updated: May 08, 2026
ID: 000183105
When archiving Microsoft Exchange Online (o365) journaled messages, messages may not be deduplicated.
Updated: May 08, 2026
ID: 000182806
Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated: May 08, 2026
ID: 000182609
Large SourceOne Email Management Searches against Elastic 6.x fail with: Search results may be incomplete. Query service is unable to start the search process.
Updated: May 05, 2026
ID: 000173623
Searching on an Email Address that contains a hyphen "-" in SourceOne Email Management or SourceOne Discovery Manager against an Elastic Search index, may produce incomplete results.
Updated: May 05, 2026
ID: 000173622
Large volumes fails to close with ECS on S3. Error: Burn of volume <Volume> was unsuccessful - deleting volume from S3 storage.
Updated: May 05, 2026
ID: 000173609
Archive creation on Elastic Cloud Storage (ECS) with SourceOne 7.2.9 in S3 mode fails.
Updated: May 05, 2026
ID: 000173592
SourceOne Web Search message open and download fail.
Updated: May 05, 2026
ID: 000173323
The index fails to rebuild and cycles repeatedly when attempting to process an NDR message.
Updated: May 05, 2026
ID: 000173295
Rebuild operation fails for Archive folder configured with ECS S3. Error: Element not found
Updated: May 05, 2026
ID: 000173294
The SourceOne Email Management ES1Scraper.exe process takes up all memory when attempting to index certain PDF files causing the associated index to be marked as Inconsistent Content Cache.
Updated: May 05, 2026
ID: 000173293
SourceOne indexer failed when processing DWG files.
Updated: May 05, 2026
ID: 000173288
The Job Dispatcher service stops Job Business Components that run longer than 30 minutes if no keep-alive update is received. Error: The dispatcher thread received an error from the Job Business Component.
Updated: May 05, 2026
ID: 000173285
SourceOne Discovery Manager searches fail with "ExAsSrch.exe failed to initial" error.
Updated: May 05, 2026
ID: 000172442
SourceOne Email Management: Historical Archive/Shortcut jobs fail due to SourceOne Service Account exceeding the maximum number of allowed sessions on Microsoft Exchange 2013 or later.
Updated: May 05, 2026
ID: 000171722
SourceOne Email Management: Using EM 7.2.SP4 HF1 some message fail to index content from message bodies that contains Latin characters leading to message that are not searchable.
Updated: May 05, 2026
ID: 000171491
SourceOne Email Management is unable to deduplicate Inbound external SMTP messages in an Exchange 2013 or higher environment due to missing property on journal archive copy.
Updated: May 05, 2026
ID: 000171486