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Server Administrator Version 7.4 Messages Reference Guide

PDF

Event ID — 2137

Description
Communication time-out.
Severity
Warning / Non-critical
Cause and Action
Cause: The controller is unable to communicate with an enclosure. There are several reasons why communication may be lost. For example, there may be a bad or loose cable. An unusual amount of I/O may also interrupt communication with the enclosure. In addition, communication loss may be caused by software, hardware, or firmware problems, bad or failed power supplies, and enclosure shutdown.

When viewed in the alert log, the description for this event displays several variables. These variables are: controller and enclosure names, type of communication problem, return code, and SCSI status.

Action: Check for problems with the cables. See the online help for more information on checking the cables. You should also check to see if the enclosure has degraded or failed components. To do so, select the enclosure object in the tree view and click the Health subtab. The Health subtab displays the status of the enclosure components. Verify that the controller has supported driver and firmware versions installed and that the EMMs are each running the same version of supported firmware.

Related Alert Information
Clear Alert Number: 2162

Related Alert Number: None

Local Response Agent (LRA) Number: 2090

SNMP Trap Numbers
853

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