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Digital Employee Experience Services
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Maximize the value of technology investments and create consistently successful experiences for your workforce
Dell Digital Employee Experience services help organizations provide positive, productivity-enhancing experiences for their workforce through strategic technology and experience management. Dell takes a unique, prescriptive approach combining people, process and technology initiatives to maximize impact and gain the most value from IT investments, including investments in leading-edge Generative AI technologies.
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Services Powering Exceptional Digital Employee Experiences
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Digital Employee Experience Advisory Service
Prioritize digital employee experience with an accelerated strategy.
- Fast-track your journey to an exceptional employee experience, beginning with an expert-led assessment and best practices alignment
- Gain data-driven guidance on digital employee experience initiatives, including Workforce Personas, Employee Experience Measurement and Adoption & Change Management, as well as employee experience platforms
- Discover the best path forward with a Digital Employee Experience scorecard, tailored execution framework and more
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Digital Employee Experience Subscription Service
Go beyond point-in-time advisory and drive continual success of employee experience initiatives.
- Outsource the maintenance, execution and optimization of employee experience initiatives and programs, custom integrations and more
- Leverage Dell analysts to identify workplace trends and uncover actionable insight from your experience data
- Achieve Digital Employee Experience goals faster by supplementing your internal experience team with Dell experts and best practices
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WORKFORCE PERSONA SERVICES
Deliver a Personalized Experience
Tailor technology experiences and GenAI solutions to the way your employees work
- Persona research uncovers the moments that matter most to your employees
- The right applications, data, and devices are delivered to workforce persona groups to optimize experience
- Align IT services to support the modern workplace and unique workstyles
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EMPLOYEE EXPERIENCE MEASUREMENT SERVICES
Use a Modern Way to Measure, Prioritize, and Optimize IT Experiences
Measure employee experience about IT services to understand what’s working and what’s not.
- Comprehensive measurement of technology experiences helps IT prioritize improvements
- Data and specialized experience platforms provide actionable to help you take immediate action
- Prove the value of IT by geography, business unit, persona, and solution
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ADOPTION & CHANGE MANAGEMENT SERVICES
Ensure your business achieves expected modernization benefits
Enhance the speed, and adoption of business modernization and GenAI technologies with a disciplined approach to focus on the human side of change.
- Maximize value of technology investment by increasing organizational usage
- Prepare workers for new rollouts and drive enthusiasm for new and underutilized services
- Focus on human motivation, capacity and performance factors on individual and organizational levels.
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ESSENTIAL RESOURCES
Learn More About Digital Employee Experience
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Workforce Persona Services
Adopt a persona-centric operating model so you can provide the right devices, apps, and data to your workforce
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Employee Experience Measurement
Measure employee sentiment about IT services and take action to ensure a sustained measurement program is implemented
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Adoption & Change Management Services
Ensure your business achieves expected benefits from your workforce modernization initiatives and accelerate adoption of new technologies.
Prepare workers for the transition to Microsoft 365 and drive enthusiasm for new services
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Accelerating Remote Workforce Productivity and Non-stop Digital Business
Learn how you can empower employees to work remotely, accelerate digital business initiatives and redouble resiliency efforts
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