OCONUS Program Telephone Numbers — Latin America

Dell™ provides international phone numbers from multiple countries that is available 24 hours per day, 7 days per week, for the life of your Dell system. These numbers route to a North America Technical Support queue that is managed by English speaking technicians. There is no charge for each call, and no limit is placed on the number of calls you can make to Dell. Dell representatives can resolve 70–80% of customer issues over the phone.

Direct US Telephone Number: 512-513-4072
US Toll Free Telephone Number: 800-822-8965

Service Level Availability by country

NOTE: SLAs may be different for remote areas or if the needed parts are not available in the nearest logistics depot.