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Dell Support Services for Gaming PCs

Stay Unstoppable in the Game.

Dell offers a complete range of support services to keep your gaming PC running smoothly.

Learn how Dell support services can improve your gaming PC performance. Call us at 1-800-348-6147.

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Shop Dell Gaming PCs with Premium Support Plus

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Dell Support Services for Gaming PCs


Premium Support Plus

Premium Support Plus - Designed to help you win the game.

Premium Support Plus - Designed to help you win the game.


Get Dell’s ultimate support for your gaming PC with Premium Support Plus*. Whether you want game installation assistance, help configuring your system settings, or need assistance with driver updates, we’re here for you 24x7*.

Premium Support Plus comes with SupportAssist*, Dell’s exclusive technology that helps make managing your PC easier. Unlock its maximum performance when you select Premium Support Plus. It delivers automated features like PC optimization scans, predictive hardware failure alerts, and automated virus and malware removal.

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Why choose Dell Premium Support Plus?

Premium Support

Premium Support - Gameplay stoppage is not an option.

Your enemies are ruthless and you can’t afford to stop, not for one minute. With Premium Support, you don’t have to. We’re available day and night to help with everything from frozen screens to network issues, so you can get back to your game fast. It’s one more weapon in your arsenal.

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Premium Support - Gameplay stoppage is not an option.

Accidental Damage

Be ready for the unexpected with Accidental Damage Service

Be ready for the unexpected with Accidental Damage Service

No matter how careful you are, accidents happen. Accidental Damage Service* provides enhanced coverage that will repair your gaming PC after an accident to help handle life’s mishaps easily and at an exceptional value.

Choose Accidental Damage Service

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Footnotes

* Returns: The 30-day return period is calculated from invoice date. Exceptions to Dell's standard return policy still apply, and certain products are not eligible for return at any time. See dell.com/returnpolicy.

* Offers subject to change, not combinable with all other offers. Dell may impose a purchase quantity limit (for example, 5 units per order). Taxes, shipping, and other fees apply. Free shipping offer valid only in Continental U.S. (excludes Alaska and P.O. Box addresses). Offer not valid for Resellers. Dell reserves the right to cancel orders arising from pricing or other errors.

* Rewards 3% back excludes taxes and shipping. Rewards are issued to your online Dell Rewards Account (available via your Dell.com My Account) typically within 30 business days after your order’s ship date. Rewards expire in 90 days (except where prohibited by law). “Current rewards balance” amount may not reflect the most recent transactions. Check Dell.com My Account for your most up-to-date reward balance. Total rewards earned may not exceed $2,000 within a 3-month period. Outlet purchases do not qualify for rewards. Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Offers and rewards subject to change without notice, not combinable with all other offers. See Dell.com/rewardsfaq. $50 in bonus rewards for Dell Rewards Members who open a new Dell Preferred Account (DPA), or Dell Business Credit (DBC) account on or after 8/10/2022. $50 bonus rewards typically issued within 30 business days after DPA or DBC open date.

^DELL PREFERRED ACCOUNT (DPA):Offered to U.S. residents by WebBank, who determines qualifications for and terms of credit. Taxes, shipping, and other charges are extra and vary. Payments equal 3% of the New Balance or $20, whichever is greater. Minimum Interest Charge is $2.00. Rates range from 20.49% - 29.99% variable APR, as of 09/23/2022, depending on creditworthiness. Dell and the Dell logo are trademarks of Dell Inc. Six and twelve months special financing offers have different minimum purchase requirements. See Dell.com/nointerestdisclosures for important financing details.

^DELL BUSINESS CREDIT (DBC): Offered to business customers by WebBank, who determines qualifications for and terms of credit. Taxes, shipping and other charges are extra and vary. The Total Minimum Payment Due is the greater of either $20 or 3% of the New Balance shown on the statement rounded up to the next dollar, plus all past due amounts. Dell and the Dell logo are trademarks of Dell Inc. Three-month special financing is available on select purchases (a minimum purchase may be required). See Dell.com/DBCDisclosures for full promotional conditions.

Estimated Value is Dell’s estimate of product value based on industry data, including the prices at which third-party retailers have offered or valued the same or comparable products, in its most recent survey of major online and/or off-line retailers. Third-party retailer data may not be based on actual sales.

Accessibility Statement for Dell Technologies USA

Celeron, Intel, the Intel logo, Intel Atom, Intel Core, Intel Inside, the Intel Inside logo, Intel vPro, Intel Evo, Intel Optane, Intel Xeon Phi, Iris, Itanium, MAX, Pentium, and Xeon are trademarks of Intel Corporation or its subsidiaries.

NVIDIA, the NVIDIA logo, GeForce, GeForce RTX, GeForce MAX-Q, GRID, SHIELD, Battery Boost, CUDA, FXAA, GameStream, G-Sync, NVLINK, ShadowPlay, SLI, TXAA, PhysX, GeForce Experience, GeForce NOW, Maxwell, Pascal and Turing are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries.

*IDC Whitepaper “Optimizing Performance with Frequent Server Replacements for Enterprises” commissioned by Dell Technologies and Intel, March 2021. Results are based on interviews with 18 IT practitioners and decision makers at midsize and large enterprises and a web survey of 707 IT practitioners and decision makers at midsize and larger enterprises using Dell Technologies server solutions across 7 industries. See full whitepaper: https://www.delltechnologies.com/resources/en-us/asset/white-papers/products/servers/server-infrastructure-resiliency-enterprise-whitepaper.pdf 

*Expedited Delivery: * Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Offers subject to change, not combinable with all other offers. See Dell.com/rewardsfaq.

* Accidental Damage Service excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer must return damaged unit. Limit of 1 qualified incident per contract year. See dell.com/servicecontracts.