How to Install Dell Drivers in the Correct Order

How to Install Dell Drivers in the Correct Order

Device drivers should be installed or updated when the operating system is reinstalled using either a CD, DVD, USB key or when you are experience issues like Wi-Fi not connecting, video or graphics issues, audio or sound issues, or system performance issues and so on.
It is recommended that you install or update the device drivers if you have performed a factory reset on the Dell computer using Dell Backup and Recovery or other factory reset methods. Installing the latest device drivers optimizes the performance of hardware components.

Note: Dell recommends you print this list for reference when installing device drivers. To learn more about device drivers, refer to the Dell knowledge-base article Drivers & Downloads FAQ.

Downloading and Installing Device Drivers in Correct Order

Warning: Downloading and installing device drivers or software from unknown sources may cause the computer not to work correctly, crash or not boot into the operating system or sometimes even infect the computer with malicious software.

For information on how to download device drivers and factory-installed software for a Dell computer, refer to the Dell knowledge-base article Where Can I Download Drivers and Dell-Installed Software for My Dell Computer.

To learn more about alternative ways to update device drivers on a Dell computer, refer to the Dell knowledge-base article How to Download Drivers That Are Unavailable on Dell Support Website.

Note: For information on driver or firmware installation on a Dell server, storage or networking system, refer to the Dell knowledge-base article Tutorial to Update Server Storage and Networking Systems.

Driver or application name


What it does



Support the system that controls the keyboard, monitor, disk drives and other devices (also Basic Input/Output System). This driver updates the BIOS firmware on the system board.

Dell System Software (if available)

System Utilities

Provides critical updates and patches for the operating system.

Chipset Driver


Helps Microsoft Windows or other operating systems control the system board components and controllers such as USB ports and other internal components. Chipset category may contain multiple drivers such as Intel Management Engine driver and application, Intel vPro or Intel AMT drivers, Intel Thunderbolt Controller drivers and so on. Dell recommends that you install all the chipset device drivers under the Chipset category.
The chipset software installs Windows INF files which provide the operating system with information about the hardware components on a computer. This allows the operating system to show the correct name for that hardware component in Device Manager.
Chipset driver or software does not install device drivers for AGP (video) or USB. Installing a chipset device driver will not resolve issues with AGP (video) or USB on a computer.
During the installation of the chipset drivers or software, ignore any error message if the driver or software is not applicable for your computer and continue to install the other drivers under the Chipset category.

Note: A restart is required after installing each chipset driver.

Memory Card Reader Driver


Enables and enhances the memory card reader on your Dell computer.

Note: A restart is required after installing the driver.

Accelerometer Driver for Free Fall Data Protection (if available)


Free Fall Data Protection enables the feature to power down the hard disk drive when it senses a jolt to protect it from damage.

Note: A restart is required after installing the driver.

Ethernet or Network Interface Card (NIC)


Enables and enhances the ethernet controller for LAN connectivity.

WiFi or Wireless Network Card (Wireless NIC) (if available)


Enables and enhances the wireless network controller for WiFi connectivity. Your Dell computer may have either Dell Wireless, Intel Wireless, Killer Wireless or Qualcomm Wireless network card, refer to the original System Configuration of your Dell computer to identify which wireless network card is installed.

Intel Graphics Driver or NVIDIA Graphics Driver or AMD Graphics Driver


Drivers for video cards, also known as video adapters, graphics cards, display adapters and video boards. Video drivers control how data between a computer and its display (monitor or built-in LCD). In some cases, a driver allows the user to adjust display properties such as refresh rate, color depth and screen resolution.

Bluetooth (if available)


Enables and enhances the bluetooth controller for bluetooth connectivity.

Audio or Sound driver


Audio drivers help improve the performance of your Dell audio components such as sound cards and speakers.

Dell Touchpad (if available)

Mouse, Keyboard & Input Devices

Enables and enhances the touchpad functionality on your Dell laptop computer.

Touchscreen Driver (if available)

Mouse, Keyboard & Input Devices

Enables touchscreen input on select Dell Laptop or Dell All-in-One Desktop computers.

Webcam (if available)

Mouse, Keyboard & Input Devices

Enables the webcam on select Dell Laptop or Dell All-in-One Desktop computers.

Airplane Mode Switch (if available)


Enables and allows you to control the WiFi toggle switch using pre-defined keyboard hot-keys.

Fingerprint Sensor Driver (if applicable)


Enables and allows you to control the fingerprint sensor for enhancing security on select Dell Laptop computers.

Intel Matrix Storage Manager (if available)

Serial ATA

The Intel Matrix Storage Manager driver is only applicable to certain Intel chipset computers.

Dell Data Protection (if applicable)

Dell Data Security

It helps detect data security risks, protect data by enforcing access control policies, authentication, and encryption, manage data centrally with policies and support key and data recovery for protected devices. Note: This may be applicable for select Dell computers only.

Docking Station (if available)


Drivers to enable and enhance the functionality of ethernet controller (LAN), display controller (VGA, DVI, HDMI or DisplayPort (DP)) ports, USB 3.0 ports and other components on Dell docking stations such as Dell Thunderbolt WD15, TB15 or TB16 docking station. We recommend that you refer to the User Guide or User Manual of the docking station on how to install the drivers correctly.

Dell Wireless Mobile Broadband Driver (if applicable)


Enables and enhances the mobile broadband controller for mobile broadband connectivity. Mobile broadband connectivity is provided through AT&T, Verizon or other mobile service providers.

ControlPoint Drivers & Software (if available)

Control Point

Dell ControlPoint (DCP) controls power management for certain Dell Latitude computers. ControlPoint System Manager controls power management and ambient light sensor settings, ControlPoint Security Manager controls security features and ControlPoint Connection Manager controls wireless connection profiles.

Dell Command | Update (if available)

System Management

A utility that allows you to automate driver, BIOS and firmware updates on your Dell computer.

Dell Command | Monitor (if available)

System Management

A utility that allows IT administrators to remotely collect asset information, modify CMOS settings, receive proactive notifications about potential fault conditions and get alerts for potential security breaches.

Dell Command | Power Manager (if available)

System Utilities

Replaces Dell Power Manager, it allows end-users to maximize their battery life by configuring how the battery should be maintained based on preferences. IT administrators can enforce specific settings or limit features through Group Policy snap-in.

Dell Update (if available)


Allows your computer to automatically updates critical fixes and important device drivers as they become available. This is applicable for select Dell Inspiron, Dell Vostro, Dell XPS and Alienware computers.

Dell Digital Delivery (if applicable)


It allows you to download and install available software titles on select Dell computers. Installation files and product keys (if any) of purchased software can be accessed through Dell Digital Delivery.

Dell Help & Support (if available)


It helps you start using your Dell quickly and easily with step-by-step guides, videos, system information and support.

Dell Quickset (if available)


A utility that provides easy access to configure settings for power manage, icon and font size, display brightness, volume control and WiFi toggle switch on most Dell computers. This utility may be available for select Dell computers only.

Printer Driver (if applicable)

Enables and allows you to control the printer and settings of a printer. You may be required to visit the manufacturers' website to download the printer-specific device driver and software package. For more information, refer to the Dell knowledge-base article Getting Dell Printer Drivers, Software, User Guides and Firmware.

Operating System Recovery Image (if required)

Operating System

Download the recovery image of the operating system that came installed on your Dell computer. Use the Dell OS Recovery Tool to create a USB recovery drive that you can use to reinstall the version of Windows or Linux that came with your computer.

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Article ID: SLN148687

Last Date Modified: 06/19/2020 09:42 AM

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