DSA-2022-190- Dell SupportAssist for Home and Business PCs Security Update for Multiple Proprietary Code Vulnerabilities.

Summary: Dell SupportAssist for Home and Business PCs remediation is available for a security vulnerability that may be exploited by malicious users to compromise the affected system.

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Impact

High

Details

Proprietary Code CVEs  Description  CVSS Base Score  CVSS Vector String  
CVE-2022-34384 SupportAssist Client Consumer (version 3.11.1 and prior), SupportAssist Client Commercial (version 3.2 and prior), Dell Command | Update, Dell Update, and Alienware Update versions before 4.5 contain a Local Privilege Escalation Vulnerability in the Advanced Driver Restore component. A local malicious user may potentially exploit this vulnerability, leading to privilege escalation. 7.8 CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
CVE-2022-34385 SupportAssist for Home PCs (version 3.11.4 and prior) and  SupportAssist for Business PCs (version 3.2.0 and prior) contain cryptographic weakness vulnerability. An authenticated non-admin user could potentially exploit the issue and obtain sensitive information. 5.5 CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
CVE-2022-34386 SupportAssist for Home PCs (version 3.11.4 and prior) and  SupportAssist for Business PCs (version 3.2.0 and prior) contain cryptographic weakness vulnerability. An authenticated non-admin user could potentially exploit the issue and obtain sensitive information. 5.5 CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
CVE-2022-34387 Dell SupportAssist for Home PCs (version 3.11.4 and prior) and  SupportAssist for Business PCs (version 3.2.0 and prior) contain a privilege escalation vulnerability. A local authenticated malicious user could potentially exploit this vulnerability to elevate privileges and gain total control of the system. 6.4 CVSS:3.1/AV:L/AC:H/PR:H/UI:N/S:U/C:H/I:H/A:H
CVE-2022-34388 Dell SupportAssist for Home PCs (version 3.11.4 and prior) and  SupportAssist for Business PCs (version 3.2.0 and prior) contain information disclosure vulnerability. A local malicious user with low privileges could exploit this vulnerability to view and modify sensitive information in the database of the affected application. 7.1 CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
CVE-2022-34366 SupportAssist for Home PCs (version 3.11.2 and prior) contain Overly Permissive Cross-domain Whitelist vulnerability. An authenticated non-admin user could potentially exploit the issue and obtain sensitive information 6.5 CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
CVE-2022-34389 Dell SupportAssist contains a rate limit bypass issues in screenmeet API third party component. An unauthenticated attacker could potentially exploit this vulnerability and impersonate a legitimate dell customer to a dell support technician. 3.7 CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:N/A:L
CVE-2022-34392 SupportAssist for Home PCs (versions 3.11.4 and prior) contain an insufficient session expiration Vulnerability. An authenticated non-admin user can be able to obtain the refresh token and that leads to reuse the access token and fetch sensitive information. 5.5 CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Proprietary Code CVEs  Description  CVSS Base Score  CVSS Vector String  
CVE-2022-34384 SupportAssist Client Consumer (version 3.11.1 and prior), SupportAssist Client Commercial (version 3.2 and prior), Dell Command | Update, Dell Update, and Alienware Update versions before 4.5 contain a Local Privilege Escalation Vulnerability in the Advanced Driver Restore component. A local malicious user may potentially exploit this vulnerability, leading to privilege escalation. 7.8 CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
CVE-2022-34385 SupportAssist for Home PCs (version 3.11.4 and prior) and  SupportAssist for Business PCs (version 3.2.0 and prior) contain cryptographic weakness vulnerability. An authenticated non-admin user could potentially exploit the issue and obtain sensitive information. 5.5 CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
CVE-2022-34386 SupportAssist for Home PCs (version 3.11.4 and prior) and  SupportAssist for Business PCs (version 3.2.0 and prior) contain cryptographic weakness vulnerability. An authenticated non-admin user could potentially exploit the issue and obtain sensitive information. 5.5 CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
CVE-2022-34387 Dell SupportAssist for Home PCs (version 3.11.4 and prior) and  SupportAssist for Business PCs (version 3.2.0 and prior) contain a privilege escalation vulnerability. A local authenticated malicious user could potentially exploit this vulnerability to elevate privileges and gain total control of the system. 6.4 CVSS:3.1/AV:L/AC:H/PR:H/UI:N/S:U/C:H/I:H/A:H
CVE-2022-34388 Dell SupportAssist for Home PCs (version 3.11.4 and prior) and  SupportAssist for Business PCs (version 3.2.0 and prior) contain information disclosure vulnerability. A local malicious user with low privileges could exploit this vulnerability to view and modify sensitive information in the database of the affected application. 7.1 CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
CVE-2022-34366 SupportAssist for Home PCs (version 3.11.2 and prior) contain Overly Permissive Cross-domain Whitelist vulnerability. An authenticated non-admin user could potentially exploit the issue and obtain sensitive information 6.5 CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
CVE-2022-34389 Dell SupportAssist contains a rate limit bypass issues in screenmeet API third party component. An unauthenticated attacker could potentially exploit this vulnerability and impersonate a legitimate dell customer to a dell support technician. 3.7 CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:N/A:L
CVE-2022-34392 SupportAssist for Home PCs (versions 3.11.4 and prior) contain an insufficient session expiration Vulnerability. An authenticated non-admin user can be able to obtain the refresh token and that leads to reuse the access token and fetch sensitive information. 5.5 CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Dell Technologies recommends all customers consider both the CVSS base score and any relevant temporal and environmental scores that may impact the potential severity associated with a particular security vulnerability.

Etkilenen Ürünler ve Düzeltme

CVEs Addressed  
 
Product  Affected Versions  Updated Versions  Link to Update 
CVE-2022-34384 Dell SupportAssist for Home PCs  Version 3.11.2 and earlier   3.12.3 SupportAssist for Home PCs:
There are 2 ways in which the customer can get the latest component which has the fix.  
1. Manual steps: (Recommended)  
a. Launch SupportAssist UI   
b. Go to the About Page of SupportAssist UI  
c. Click on “Check for Latest Updates”  
  
2. If Auto-update settings are enabled on the Settings page, then SupportAssist for Home PCs will automatically get upgraded to the latest available version which has the fix.
  • Auto-update setting can be verified by going to Settings Page, Privacy option.
Links:
SupportAssist for Home PCs 
Release Notes and User Guide


SupportAssist for Business PCs:
TechDirect Link for Admins
Release Notes and User Guide
 
Dell SupportAssist for Business PCs Version 3.2.0 and earlier   3.3.0
CVE-2022-34385 Dell SupportAssist for Home PCs  Version 3.11.4 and earlier   3.12.3
Dell SupportAssist for Business PCs Version 3.2.0 and earlier   3.3.0
CVE-2022-34386 Dell SupportAssist for Home PCs  Version 3.11.4 and earlier   3.12.3
Dell SupportAssist for Business PCs Version 3.2.0 and earlier   3.3.0
CVE-2022-34387 Dell SupportAssist for Home PCs  Version 3.11.4 and earlier   3.12.3
Dell SupportAssist for Business PCs Version 3.2.0 and earlier   3.3.0
CVE-2022-34388 Dell SupportAssist for Home PCs  Version 3.11.4 and earlier   3.12.3
Dell SupportAssist for Business PCs Version 3.2.0 and earlier   3.3.0
CVE-2022-34366 Dell SupportAssist for Home PCs  Version 3.11.4 and earlier   3.12.3
CVE-2022-34389 Dell SupportAssist for Home PCs  Version 3.11.2 and earlier   3.12.3
Dell SupportAssist for Business PCs Version 3.2.0 and earlier   3.3.0
CVE-2022-34392 Dell SupportAssist for Home PCs Version 3.11.4 and earlier 3.12.3
CVEs Addressed  
 
Product  Affected Versions  Updated Versions  Link to Update 
CVE-2022-34384 Dell SupportAssist for Home PCs  Version 3.11.2 and earlier   3.12.3 SupportAssist for Home PCs:
There are 2 ways in which the customer can get the latest component which has the fix.  
1. Manual steps: (Recommended)  
a. Launch SupportAssist UI   
b. Go to the About Page of SupportAssist UI  
c. Click on “Check for Latest Updates”  
  
2. If Auto-update settings are enabled on the Settings page, then SupportAssist for Home PCs will automatically get upgraded to the latest available version which has the fix.
  • Auto-update setting can be verified by going to Settings Page, Privacy option.
Links:
SupportAssist for Home PCs 
Release Notes and User Guide


SupportAssist for Business PCs:
TechDirect Link for Admins
Release Notes and User Guide
 
Dell SupportAssist for Business PCs Version 3.2.0 and earlier   3.3.0
CVE-2022-34385 Dell SupportAssist for Home PCs  Version 3.11.4 and earlier   3.12.3
Dell SupportAssist for Business PCs Version 3.2.0 and earlier   3.3.0
CVE-2022-34386 Dell SupportAssist for Home PCs  Version 3.11.4 and earlier   3.12.3
Dell SupportAssist for Business PCs Version 3.2.0 and earlier   3.3.0
CVE-2022-34387 Dell SupportAssist for Home PCs  Version 3.11.4 and earlier   3.12.3
Dell SupportAssist for Business PCs Version 3.2.0 and earlier   3.3.0
CVE-2022-34388 Dell SupportAssist for Home PCs  Version 3.11.4 and earlier   3.12.3
Dell SupportAssist for Business PCs Version 3.2.0 and earlier   3.3.0
CVE-2022-34366 Dell SupportAssist for Home PCs  Version 3.11.4 and earlier   3.12.3
CVE-2022-34389 Dell SupportAssist for Home PCs  Version 3.11.2 and earlier   3.12.3
Dell SupportAssist for Business PCs Version 3.2.0 and earlier   3.3.0
CVE-2022-34392 Dell SupportAssist for Home PCs Version 3.11.4 and earlier 3.12.3

Geçici Çözümler ve Risk Azaltma

None.

Revision History

 Revision  Date  Description 
 1.0  2022-10-11 Initial Release
 2.0 2022-10-12  Update to “Affected Products and Remediation” 

Acknowledgements

Dell would like to thank Gad Abuhatzeira from SOPHTIX Security and Nave ben Naim for reporting CVE-2022-34389.
 

Related Information

Etkilenen Ürünler

SupportAssist, SupportAssist for Home PCs, Product Security Information, SupportAssist for Business PCs
Makale Özellikleri
Article Number: 000204114
Article Type: Dell Security Advisory
Son Değiştirme: 12 Eki 2022
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