Backup job using PowerFlex Cloudlink to external FTP shows warning message "Failed to upload backup file to store" after every backup

Summary: Backup job using PowerFlex Cloudlink to external FTP shows warning message "Failed to upload backup file to store" after every backup even though the backup file is present after every job. MD5 hash set to no ...

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Symptoms

Customer had configured backup of cloudlink center to external(Isilon) backup media using FTP. While running backup job as per schedule they would receive an warning message "Failed to upload backup file to store" by email as well as in Cloudlink  Alarms. 
Cloudlink warning

Cause

The alert is caused due to MD5 hash not being enabled on Isilon. Issue the command on Isilon CLI to verify the Md5 
hash #isi s3 settings zone view
See the output below
isi s3 command

Resolution

Issue to below command to set MD5 for Etag and Validate Content Md5 to yes or use GUI to enable
CLI Command 
 # isi s3 settings zone modify --use-md5-for-etag=yes --validate-content-md5=yes
GUI
GUI
 

Affected Products

CloudLink
Article Properties
Article Number: 000220088
Article Type: Solution
Last Modified: 22 Dec 2023
Version:  1
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