Avamar: Symptom Code 22409 - A checkpoint validation (hfscheck) is overdue due to Incorrect mcserver.xml permissions

Summary: Avamar: Symptom Code 22409 - A checkpoint validation (aka "hfscheck") is overdue due to Incorrect mcserver.xml permissions.

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Symptoms

The event may be generated when hfscheck has been running successfully daily.

Error messages received by High Priority Events, ConnectEMC (DialHome), or Events Management in the Management Console Server (MCS) UI:
  
22409 ERROR A checkpoint validation (hfscheck) of Avamar Server checkpoint data is overdue.

summary="A checkpoint validation (hfscheck) of Avamar Server checkpoint data is overdue."
type="ERROR"
code="22409"

Symptom: 22409, Desc: A checkpoint validation (hfscheck) of server checkpoint data is overdue

Cause

Duplicate or incorrect permissions could have been set on the mcserver.xml file during troubleshooting or installations.

If the permissions of the files are not correct, the file does not get backed up during flushes.

Resolution


1. Log in to the Avamar server using a putty session and load the admin keys. See Avamar: How to Log in to an Avamar Server and Load Various Keys for instructions on loading keys.


2. Verify the permissions of the mcserver.xml files.
 
It is possible that more than one mcserver.xml.* exists in the directory. Duplicates could have been created during troubleshooting or other MCS-type work.
 
Check the permissions of the files by typing the following:
  
ls -al /usr/local/avamar/var/mc/server_data/prefs/*mcserver.xml*

The permissions and ownership should be as follows:
  
-rw-r--r-- 1 admin admin
 
Sample output:
  
-rw-r--r-- 1 admin admin 60916 Sep 28 14:26 /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml
-rw-r----- 1 root  admin 60906 May  9  2023 /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml-2023-05-12
-rw------- 1 admin admin 61125 Jan 20  2023 /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml.2023-01-20
This output shows:
  • Correct ownership and permissions for mcserver.xml
  • Incorrect ownership, but correct permissions for mcserver.xml-2023-05-12
  • Correct ownership, but incorrect permissions for mcserver.xml-2023-01-20

3. If the permissions or ownership is not correct, update accordingly using either the "chmod" or "chown" command as appropriate. Elevate to root if required.

Using the sample output above, the commands required would be:
  
chown admin:admin /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml-2023-05-12

chmod 644 /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml-2023-01-20


4. If permissions were changed, stop and start MCS per Avamar: How to Restart Management Console Server



5. Perform a manual flush: 

mcserver.sh --flush


 6. If the flush is successful, monitor the Avamar UI to ensure code 22409 no longer appears.


7. If the issue is still not resolved, return to Avamar: Symptom Code 22409 - A checkpoint validation (hfscheck) of server checkpoint data is overdue (Resolution Path)

Affected Products

Avamar, Avamar Server
Article Properties
Article Number: 000162953
Article Type: Solution
Last Modified: 10 Mar 2025
Version:  8
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