Data Domain: Alert - Invalid Hardware Configuration

Summary: After a hardware change, the Data Domain system may prevent the filesystem from being enabled if components are missing, incorrectly installed, or placed in unsupported slots.

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Symptoms

  • System reports missing or invalid hardware, or devices installed in incorrect locations
  • Filesystem fails to enable after hardware changes

Alert notification examples:

EVT-ENVIRONMENT-00048 InvalidHardwareWarning: The system detected an invalid hardware configuration
OR
EVT-ENVIRONMENT-00049 InvalidHardwareCritical: Filesystem can't be enabled due to an invalid hardware configuration

Cause

  • New hardware installed in unsupported slots
  • Required components missing or misplaced
  • System fails validation checks during boot or inventory scan

Resolution

  1. Connect to the system using SSH and run: 
    • # enclosure show  misconfiguration
    • This command identifies any hardware that is missing or incorrectly placed

  2. Refer to Data Domain Hardware Documentation to determine the correct slot and configuration requirements.

  3. Power-off the system, reposition, or reinstall hardware components so as to meet valid configuration criteria.

  4. Reboot the system. The alert clears automatically if the hardware configuration is valid.

Affected Products

Data Domain, Data Domain Deduplication Storage Systems, DD OS 5.6, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, PowerProtect Data Protection Hardware
Article Properties
Article Number: 000034375
Article Type: Solution
Last Modified: 03 Oct 2025
Version:  5
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