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什麼是 Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager / Dell Data Protection Self-Encrypting Drive Manager?

Summary: Dell Encryption Enterprise Self-Encrypting Drive Manager (先前稱為 Dell Data Protection Self-Encrypting Drive Manager) 是由 Dell Data Security 伺服器管理的用戶端應用程式。Dell Encryption Personal Self-Encrypting Drive Manager 是本機管理的用戶端應用程式。 ...

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Article Content


Symptoms

本指南提供 Dell Encryption Enterprise Self-Encrypting Drive Manager 和 Dell Encryption Personal Self-Encrypting Drive Manager 特色與功能的簡短說明。


受影響的產品:

Dell Encryption Enterprise Self-Encrypting Drive Manager
Dell Encryption Personal Self-Encrypting Drive Manager
Dell Data Protection Self-Encrypting Drive Manager

受影響的版本:

v8.0.0 及更新版本

受影響的作業系統:

Windows


Cause

不適用。

Resolution

以下是關於 Dell Encryption Enterprise Self-Encrypting Drive Manager 和 Dell Encryption Personal Self-Encrypting Drive Manager 的常見問題:

注意:由於回應的複雜度或長度,有些問題可能會將您重新導向至不同的頁面。

Dell Encryption Enterprise Self-Encrypting Drive Manager 和 Dell Encryption Personal Self-Encrypting Drive Manager 包含於 Dell Encryption Enterprise / Personal 的下載中。這些可以從 https://www.dell.com/support 下載。如需詳細資訊,請參考如何下載 Dell Encryption Enterprise 或 Dell Encryption Personal

可識別主安裝程式版本,以確認系統需求等。如需詳細資訊,請參閱如何識別 Dell Data Security 主安裝程式的版本

可從主安裝程式解壓縮子安裝程式,以安裝 Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager。如需詳細資訊,請參閱如何從 Dell Data Security 主安裝程式中解壓縮子安裝程式

可使用 UI 或安裝程式識別 Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager 的版本。如需詳細資訊,請參閱如何識別 Dell Encryption Enterprise / Personal 自我加密磁碟機管理員版本

您可以手動檢查 Dell Encryption Enterprise Self-Encrypting Drive Manager 的原則更新。如需更多資訊,請參閱如何檢查 Dell 資料安全性/Dell 資料保護的原則更新

如果使用自我加密磁碟機 (SED) 區塊 SID 認證,則必須啟用 BIOS 管理員密碼。如果不需要 SED 區塊 SID 認證,則可以加以停用。如需更多資訊,請參閱因為 SED 區塊 SID 認證已啟用,開機前認證將無法啟動

Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager 的記錄收集程序會使用名為「DiagnosticInfo」的應用程式來收集記錄。如需更多資訊,請參閱如何使用 DiagnosticInfo 為 Dell Data Security/Dell Data Protection 收集記錄

開機前認證 (PBA) 環境的記錄收集程序會依端點使用 UEFI 或傳統 BIOS 模式而有所不同。如需更多資訊,請參閱如何收集 Dell Data Security / Dell Data Protection 開機前認證環境的記錄

在解除安裝 Dell Data Security 軟體、準備磁碟機以用在不同的端點,或為磁碟機重建映像之前,必須先取消佈建自我加密磁碟機。如需更多資訊,請參閱如何取消佈建 Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager / Dell Data Protection Self-Encrypting Drive Manager

可使用 Dell Data Security Uninstaller 移除 Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager。如需詳細資訊,請參閱如何執行 Dell Data Security 解除安裝程式


如要聯絡支援部門,請參閱 Dell Data Security 國際支援電話號碼
請前往 TechDirect,以線上產生技術支援要求。
如需更多深入見解與資源,請加入 Dell 安全性社群論壇

Additional Information

 

Videos

 

Article Properties


Affected Product

Dell Encryption

Last Published Date

14 Oct 2022

Version

14

Article Type

Solution