Cannot Load Management Console Opening TPM Management Console Error in Windows 10 Version 1703
Summary: Steps for correcting a "Cannot load management console" error when you try to run the Trusted Platform Module (TPM) Management console in Windows 10 (Creators Update).
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Symptoms
TPM Console Error
When you clear, or disable the Trusted Platform Module (TPM) of your system. Then boot into Windows 10 version 1703 and open TPM Management console (TPM.msc), you may receive the following error message: "Cannot load management console."
Cause
No cause information is available.
Resolution
If the TPM has been cleared in the BIOS, the close the TPM management console then reopen it. The error should not occur when opening the second time.
If the TPM is disabled through the BIOS, then you either:
- Reenable TPM in the BIOS and follow the TPM cleared steps.
- Open Windows PowerShell
as an administrator and run the following commands:
$tpm = gwmi -n root\cimv2\security\microsofttpm win32_tpm
$tpm.SetPhysicalPresenceRequest(6)
Note: After you run the command, you must restart the operating system and accept any BIOS prompts.
Microsoft is researching this problem and this solution will be updated as more information is available.
Reference
Microsoft KB4026023 - "Cannot load management console" error when you try to run the TPM Management console in Windows 10 Version 1703
Article Properties
Article Number: 000131108
Article Type: Solution
Last Modified: 22 Aug 2025
Version: 5
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