How to change ME4 Series 'Disk Group Scrub Interval' to 360 with UI and CLI

Summary: These work instructions are a part of our commitment to proactively notify customers of important product quality and preventative maintenance information. Dell has identified that customers who purchased certain ME40xx storage systems may encounter premature hard drive failures caused by a timer setting related to the Disk Group Scrub Interval on the system. The steps to change the timer setting are outlined below. ...

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Instructions

How to change ME4 Series "Disk Group Scrub Interval" to 360 with UI.

  1. Open a browser and enter one of your management IPs in the location bar

    • Example: https://100.98.99.98/

  2. Log in to the resulting login screen
    Image shows the PowerVault Manager login screen

  3. Once logged in click the "System" tab in the upper left corner
    Image shows the System option in PowerVault Manager in the upper left side

  4. Click the blue Action button and choose Advanced Settings
    Image shows the options available on the System tab after clicking the Action button

  5. Choose the System Utilities tab on the resulting dialog box
    Image shows the Advanced Settings option with System Utilities sub section

  6. Change the setting of "Disk Group Scrub Interval (hours):" to 360 and click Ok
    Image shows the Advanced Settings Option with System Utilities selected with disk scrub setting to 360

  7. A Processing screen shows next
    Image shows a Processing popup

  8. Once that is complete, click OK on the resulting Success screen
    Image shows a Success dialog box after the change

  9. Log out or complete other tasks

     

How to change ME4 Series "Disk Group Scrub Interval" to 360 with Command-Line Interface (CLI)

  1. SSH into the IP address of a management port or Serial into a controller using login credentials

  2. Enter "show advanced-settings" to verify the current setting of "Disk Group Background Scrub Interval"

    Sample output:

    # show advanced-settings
Disk Group Background Scrub: Enabled
Disk Group Background Scrub Interval: 168
Partner Firmware Upgrade: Enabled
Utility Priority: High
SMART: Enabled
Dynamic Spare Configuration: Disabled
Enclosure Polling Rate: 5
Host Control of Caching: Disabled
Sync Cache Mode: Immediate
Missing LUN Response: Illegal Request
Controller Failure: Disabled
Supercap Failure: Enabled
CompactFlash Failure: Enabled
Power Supply Failure: Disabled
Fan Failure: Disabled
Temperature Exceeded: Disabled
Partner Notify: Disabled
Auto Write Back: Enabled
Inactive Drive Spin Down: Enabled
Inactive Drive Spin Down Delay: 15
Disk Background Scrub: Disabled
Managed Logs: Disabled
Single Controller Mode: Disabled
Auto Stall Recovery: Enabled
Restart on CAPI Fail: Enabled
Large Pools: Enabled 

Success: Command completed successfully. (2020-10-19 09:52:51)

  3. Change the value to 360 with "set advanced-settings background-scrub-interval 360"

    Note: The command takes up to a minute to complete

    Sample output:

    # set advanced-settings background-scrub-interval 360
Success: Command completed successfully. (2020-10-19 09:59:31)

  4. Confirm the changes with the "show advanced-settings"

    Sample output:

    # show advanced-settings
Disk Group Background Scrub: Enabled
Disk Group Background Scrub Interval: 360
Partner Firmware Upgrade: Enabled
Utility Priority: High

  5. Type "exit" when complete

 

Affected Products

ME Series, Dell EMC PowerVault ME4012, Dell EMC PowerVault ME4024, Dell EMC PowerVault ME4084
Article Properties
Article Number: 000180461
Article Type: How To
Last Modified: 01 Apr 2025
Version:  3
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