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How to change ME4 Series ‘Disk Group Scrub Interval’ to 360 with GUI and Command Line Interface

Summary: These work instructions are a part of our commitment to proactively notify customers of important product quality and preventative maintenance information. Dell Technologies has identified that customers who purchased certain PowerVault ME4012, ME4024, or ME4084 storage systems may encounter premature hard drive failures caused by a timer setting related to the Disk Group Scrub Interval on the system. The steps to change the timer setting are outlined below. ...

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Article Content


Instructions

How to change ME4 Series “Disk Group Scrub Interval” to 360 with GUI

  1. Open a browser and enter one of your management IPs in the location bar
    • Example:  https://100.98.99.98/
  2. Log into the resulting log in screen

  3. Once logged in click on the “System” tab in the upper left hand corner

  4. Click on the blue Action button and choose Advanced Settings

  5. Choose System Utilities tab on the resulting popup

  6. Change the setting of “Disk Group Scrub Interval (hours):” to 360 and click Ok

  7. You will then see a Processing screen

  8. Once that is complete, click OK on the resulting Success screen

  9. You can now log out or complete other tasks

How to change ME4 Series “Disk Group Scrub Interval” to 360 with Command Line Interface (CLI)

  1. SSH into the IP apress of a management port or Serial into a controller using login credentials
  2. Enter “show advanced-settings” to verify current setting of “Disk Group Background Scrub Interval”

    Sample output:

    # show advanced-settings
    Disk Group Background Scrub: Enabled
    Disk Group Background Scrub Interval: 168
    Partner Firmware Upgrade: Enabled
    Utility Priority: High
    SMART: Enabled
    Dynamic Spare Configuration: Disabled
    Enclosure Polling Rate: 5
    Host Control of Caching: Disabled
    Sync Cache Mode: Immediate
    Missing LUN Response: Illegal Request
    Controller Failure: Disabled
    Supercap Failure: Enabled
    CompactFlash Failure: Enabled
    Power Supply Failure: Disabled
    Fan Failure: Disabled
    Temperature Exceeded: Disabled
    Partner Notify: Disabled
    Auto Write Back: Enabled
    Inactive Drive Spin Down: Enabled
    Inactive Drive Spin Down Delay: 15
    Disk Background Scrub: Disabled
    Managed Logs: Disabled
    Single Controller Mode: Disabled
    Auto Stall Recovery: Enabled
    Restart on CAPI Fail: Enabled
    Large Pools: Enabled 

    Success: Command completed successfully. (2020-10-19 09:52:51)

  3. Change the value to 360 with “set advanced-settings background-scrub-interval 360”
    Note: The command will take up to a minute to complete

    Sample output:

    # set advanced-settings background-scrub-interval 360
    Success: Command completed successfully. (2020-10-19 09:59:31)

  4. You can confirm the changes with the “show advanced-settings”

    Sample output:

    # show advanced-settings
    Disk Group Background Scrub: Enabled
    Disk Group Background Scrub Interval: 360
    Partner Firmware Upgrade: Enabled
    Utility Priority: High

  5. Type “exit” when complete

Article Properties


Affected Product

Dell EMC PowerVault ME4012, Dell EMC PowerVault ME4024, Dell EMC PowerVault ME4084

Last Published Date

25 Jan 2021

Version

2

Article Type

How To