Data Domain Virtual Edition (DDVE) 系统升级失败,并出现文件系统关机错误

Summary: Data Domain Virtual Edition (DDVE) 系统升级失败,并出现文件系统关机错误。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

在文件系统关闭期间,云提供商的任何错误都将导致文件系统中止 inflight 请求。  这是出于设计考虑,因为重试单个云请求可能最多需要 5 分钟时间,而文件系统关闭存在时间限制。

在 ddfs.inf0 中出现错误的示例以及请求的后续中止之后:搜索“Request interrupted before retrying”。  “Active”云单元将被标记为不可用,并且文件系统将退出,并出现非正常关闭。

04/12 12:06:29.060 (tid 0x1618b430): ERROR: CAL cl_async_channel_postprocess_enqueue:672 - Request op:6 uri:https://ddvestorageaccount.blob.core.windows.net/ddvecontainer//d1/ca70f3a8/0000000000137383/0000000000000000 timeout reached after nretries:0 04/12 12:06:29.060 (tid 0x7f8b05316600): ERROR: CAL cal_libcloud_iodone_cb:2310 - CAL I/O operation:CAL_READ_OP for object:/d1/ca70f3a8/0000000000137383/0000000000000000 returned error:Request interrupted before retrying 04/12 12:06:29.061 (tid 0x7f8b05316600): INFO: CAL cal_process_io_error:1293 - Marking cloud unit:Active as UNAVAILABLE

Cause

在文件系统关闭期间,云提供商的任何错误都将导致文件系统以非正常状态退出。

Resolution

请在确认文件系统已启用并再次运行后重新尝试系统升级。

# filesys status
The filesystem is enabled and running.


:为了减少遇到此问题的几率,客户应在执行系统升级之前停止 DDVE 上的所有活动(接收、还原、复制、GC)

如果系统继续报告升级失败并出现文件系统关闭错误,请联系 Dell EMC Data Domain 支持部门

Affected Products

Data Domain
Article Properties
Article Number: 000185767
Article Type: Solution
Last Modified: 12 Jan 2023
Version:  6
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