NVP vProxy: El respaldo de vm falla con el mensaje "Error received from vProxy ="-400: Request is missing list of virtual disks to backup".

Summary: El respaldo de una máquina virtual (VM) falla con el siguiente mensaje en el registro de acciones de respaldo de NetWorker: No se puede iniciar el respaldo en "VPROXY-NAME" de vProxy: Received an HTTP code: 400, mensaje libCURL: "", vProxy message: "Error recibido de vProxy ="-400: Request is missing list of virtual disks to backup". ........."VirtualDisks":[],"IndependentDisks":[{"Label":"Hard disk 1","Key":2000},{"Label":"Hard disk 2","Key":2001}] ...

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Symptoms

La integración de protección de VMware de NetWorker (NVP) está configurada con el dispositivo con vProxy. La acción de respaldo falla con el siguiente error registrado:
MM/DD/YYYY HH:MM:SS VM-NAME: Unable to start backup on vProxy 'VPROXY-NAME': Received an HTTP code: 400, libCURL message: "", vProxy message: "Error received from vProxy ="-400: Request is missing list of virtual disks to backup.". ", url: "https://VPROXY-NAME:9090/api/v1/BackupVmSessions", body: "{"Config":{"SessionId":"","LogTag":"@(#) Build number: 127","IdleTimeout":300,"LogLevel":"INFO","AcceptedLanguage":"en","TransportModeRequested":"hotadd:nbd","Parallelism":1,"UseCbt":true,"AutoEnableCbt":true,"AutoRepairCbt":true,"VimServerRef":{"HostName":"VCENTER-NAME","UserName":"USER-NAME","UserPassword":"****","TcpPort":0,"HypervisorMode":"vSphere"},"VmSpec":{"Name":"VM-NAME","VmMoref":"VM-MOREF","VirtualDisks":[],"IndependentDisks":[{"Label":"Hard disk 1","Key":2000},{"Label":"Hard disk 2","Key":2001}],"CustomFieldName":"Last EMC vProxy Backup","CustomFieldValue":"Backup Server=NSR-NAME, Policy=POLICY-NAME, Workflow=WORKFLOW-NAME, Action=ACTION-...
...
removed
...
MM/DD/YYYY HH:MM:SS Final Summary of VMs:
MM/DD/YYYY HH:MM:SS 0 canceled backups
MM/DD/YYYY HH:MM:SS 1 failed backups
MM/DD/YYYY HH:MM:SS 0 successful backups
MM/DD/YYYY HH:MM:SS 0 waiting backups
MM/DD/YYYY HH:MM:SS 0 running backups
MM/DD/YYYY HH:MM:SS 0 savesets output to next action
MM/DD/YYYY HH:MM:SS Action backup vmware-vproxy 'ACTION-NAME' with job id 185235 is exiting with status 'failed', exit code 1
MM/DD/YYYY HH:MM:SS Action has finished with failures.
MM/DD/YYYY HH:MM:SS Total number of static VM's selected: 1.
MM/DD/YYYY HH:MM:SS No excluded VM's are present.
MM/DD/YYYY HH:MM:SS Total number of merged VM's obtained from static and dynamic association: 1.

Cause

La VM contiene discos independientes, que no permiten instantáneas de VM. El flujo de trabajo de respaldo de vProxy requiere una instantánea de VM para proteger los datos del disco virtual.

Resolution

Cambie el modo de disco de LA VM de "Independiente." a "Dependiente".
 
PRECAUCIÓN: Verifique con el administrador de VM en caso de que haya un motivo por el cual el modo de disco es independiente y no se puede cambiar.
  1. Inicie sesión en el cliente web de vSphere.
  2. Navegue a la VM con los discos independientes y apaguela VM
  3. Haga clic con el botón secundario en la VM y seleccione Editar configuración.
  4. Expanda los discos duros y cambie el Modo de disco de Independiente a Dependiente.
  5. Encienda el respaldo de la VM
  6. Ejecute un nuevo respaldo para la VM.

Additional Information

Affected Products

NetWorker

Products

NetWorker Series
Article Properties
Article Number: 000189423
Article Type: Solution
Last Modified: 04 May 2025
Version:  5
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