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Article Number: 000196576


Windows 11 上未处理蓝屏中断异常(0X3D)

Summary: 本文提供有关戴尔计算机在启动或关闭时遇到蓝屏错误的信息。

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Article Content


Symptoms

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本文重点介绍 INTERRUPT EXCEPTION NOT HANDLED(0X0000003D) 蓝屏错误。当您使用戴尔计算机时,您会发现它遇到您启动或关闭的蓝屏错误。这些场景在关机 2-5 次时发生。
 

受影响的操作系统

  • Windows 11

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Cause

这是系统问题,Microsoft Corporation 在 2022 年 1 月 25 日发布了热修复程序 - KB5008353External_Link_Icon.jpg

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Resolution

您可以按电源按钮以强制关闭计算机,然后重新启动计算机:

  1. 转至 System Settings
  2. "查找 更新和安全" 部分。
  3. 选择 Windows 更新
  4. 检查更新,然后安装它们。

更新完成后,可能需要您重新启动系统。


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Article Properties


Affected Product

Latitude 5420

Last Published Date

23 Jan 2024

Version

2

Article Type

Solution