Dell Command Monitor Error in Event Viewer: Gebeurtenis-id 1054 (AlertTemperatureProbeFailure)

Summary: Computer ziet mogelijk fouten in de Windows 10 Event Viewer. De fouten hebben betrekking op instantie-ID 1054 (AlertTemperatureProbeFailure) en Dell Command | Monitor.

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Symptoms

Betreffende producten:

  • Dell Command | Monitor

Betreffende platforms:

  • OptiPlex All-In-One Plus 7410
  • OptiPlex 7490 alles-in-één
  • Latitude 5521
  • Precision 5560
  • Precision 3561

Fouten zijn onder meer:

"Temperature sensor detected a failure value Sensor location: SKIN ,"
"Temperature sensor detected a failure value Sensor location: VIDEO ,"
"Temperature sensor detected a failure value Sensor location: CPU ,"
"Temperature sensor detected a failure value Sensor location: DIMM A ,"

Cause

Het probleem treedt op omdat de BIOS-code UPPER_NON_CRITICAL_THRESHOLD_SUPPORTED en UPPER_CRITICAL_THRESHOLD_SUPPORTED niet wordt ondersteund door de getroffen platforms.

Opmerking: Verwijder deze code om het probleem op te lossen.

Resolution

Het downloaden en installeren van de nieuwste BIOS lost de fout op.

BIOS-updates:

Affected Products

Dell Command | Monitor, Latitude 5521, OptiPlex All-in-One Plus 7410, OptiPlex 7490 All-In-One, Precision 3561, Precision 5560
Article Properties
Article Number: 000197720
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  8
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