NetWorker: Unable to Load XML-based License in NMC or NWUI

Summary: Unable to load XML-based license in NetWorker Management Console (NMC) or NetWorker Web User Interface (NWUI).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Unable to load XML-based license in the NetWorker Management Console (NMC) or NetWorker Web User Interface (NWUI).

Error: "Invalid file selected"
invalid file selected error
licspec.properties was updated in accordance with the NetWorker Licensing Guide.

license.technology is set to XML.

license.path is set to dpa.xml.

Cause

Browsing of license in the XML format in NMC or NWUI is not supported.

Resolution

The workaround is:
  1. Copy and paste the license in the CLP License field. 
CLP license text field
Or 

Copy the license as dpa.xml. The resulting dpa.xml should be placed in the default license path, that is, C:\Program Files\EMC NetWorker\nsr\lic. 
  1. Restart the NetWorker service.
Linux: systemctl restart networker

Windows: net stop nsrd && net start nsrd
Article Properties
Article Number: 000221353
Article Type: Solution
Last Modified: 02 Feb 2024
Version:  2
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