PowerStore: Import failed when a node is down - error code 0xE03010020013

Summary: Import failure when there is a failed node.

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Symptoms

Error code: 0xE03010020013
Failure reason: Import failure because I/O to the destination volume could not be enabled, Volume internal error.  volume <xxx> (id: <id>). Contact your support provider.

This was due to attempts to modify LUN access fails.

Screenshot from PowerStore Manager UI:
image.png

Cause

The failure from the offline node is treated as an error. As a result, the Import operation fails.

Resolution

Resolve the node failure and then retry the import operation.
Contact technical support for assistance if unable to resolve the node failure.

This issue is planned to be resolved in a future version.

Affected Products

PowerStore
Article Properties
Article Number: 000223203
Article Type: Solution
Last Modified: 05 Sep 2025
Version:  2
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