How to Onboard a Microsoft Tenant Domain

Affected Products:

• Microsoft M365

Table of Contents:

• Create New Tenant Domain
• Add Existing Tenant Domain

Customers receive an email from account_notification@dell.com with a request to add or create your Microsoft tenant domain. Click Set up your tenant domain to proceed.

1. Sign In to your Dell My Account or Premier
   • Sign In with your user credentials and go to Software & Subscriptions > Subscription Settings > Add Tenant Domain
     img alt="Add Tenant Domain" src="https://dellservices.file.force.com/servlet/rtaImage?eid=ka06P000000958c&feoid=00N2R000006y2KU&refid=0EM6P000000ukMQ" />
2. Select Tenant Domain Type
   • Select Create New Tenant Domain or Add Existing Tenant Domain
     
     Note:

     • Select Create New if your organization does not have a Microsoft Tenant Domain.
     • Add Existing Tenant should be selected to associate your organization’s existing Microsoft Tenant to Dell.

Create New Tenant Domain:

1. Select Create New Tenant Domain
   
2. Enter your organization’s preferred new Microsoft tenant domain (use format: PreferredName.onmicrosoft.com)
   
   Note: By clicking Enter Domain. Check to see if Domain is available here in Step 2, you can verify if the tenant domain is available from Microsoft prior to submitting the request.
   
   
3. Enter the Administrator Information for the Microsoft tenant domain.
   
4. Enter the Customer Number from the invitation email and Search to select the billing and company address.
   Select Billing Address:
   
   Select Company Address:
   
   Note: The Dell Customer Number associated to the Microsoft tenant domain is a 1:1 relationship and cannot be updated after subscriptions are purchased. Only one Dell Customer Number can be associated to a Microsoft tenant domain.
5. Review and accept the Terms and Conditions.
   
6. Click Add Tenant Domain.
   
7. View the newly created Microsoft Tenant in MyAccount or Premier, go to Software & Subscriptions > Subscription Settings
   
8. Customer receives email confirmation of the newly created Microsoft tenant domain.
   
9. Sign In to the Microsoft 365 Admin portal with the Administrator User Name provided and follow the steps to reset password to authenticate your account.

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Add Existing Tenant Domain

1. Click to select Add Existing Tenant Domain
   
2. Enter your organization’s existing Microsoft Tenant Domain and Tenant ID.
   
   Note:

   • Enter the Primary Domain listed in the Microsoft 365 Admin Center. The primary domain may not be the onmicrosoft.com domain aligned to the account. To learn more, reference How do I set or change the default domain in Microsoft 365?
   • A Microsoft Global Admin must accept Dell as a reseller to your organization’s existing Microsoft tenant domain before you can complete the setup.
3. Enter the Administrator Information to associate to the Microsoft tenant domain.
   
4. Enter the Customer Number from the invitation email and Search to select the billing and company address.
   Select Billing Address:
   
   Select Company Address:
   
   Note: The Dell Customer Number associated to the Microsoft tenant domain is a 1:1 relationship and cannot be updated after subscriptions are purchased. Only one Dell Customer Number can be associated to a Microsoft tenant domain.
5. Review and accept the Terms and Conditions.
   
6. Click Add Tenant Domain.
   
7. View your existing Microsoft Tenant in MyAccount or Premier, go to Software & Subscriptions > Subscription Settings< br />
8. Customer receives an email confirmation that the organization’s existing Microsoft tenant domain is active in the Dell My Account or Premier portal.
   

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