Alienware Command Center 6.x Dashboard Displays Image Overlapping When Two or More Monitors are Connected

Summary: Learn about the overlapped image displayed on the Alienware Command Center (AWCC) dashboard when connecting two or more monitors.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

One of the display images showing on the AWCC dashboard may be overlapped with another device image. An Alienware desktop may show on the right, and an Alienware laptop may show on the left.

One of the display images showing on the AWCC dashboard may be overlapped with another device image. 

Affected Platforms:

  • Alienware 16 Area-51 AA16250
  • Alienware 16 Aurora AC16250
  • Alienware 16X Aurora AC16251
  • Alienware 18 Area-51 AA18250
  • Alienware Area-51 AAT2250
  • Alienware Area-51 AAT2265
  • Alienware Aurora ACT1250

Cause

This is due to the AWCC limitation.

Resolution

The engineering department is working on a fix to be released in a new version of AWCC. The display support limit is scheduled to increase to four in June 2026.

Before the solution is applied, access the third monitor by hovering over the display icon and going to the monitor settings page.

Affected Products

Alienware 16 Area-51 AA16250, Alienware 18 Area-51 AA18250, Alienware Area-51 AAT2250, Alienware Area-51 AAT2265, Alienware 16 Aurora AC16250, Alienware 16X Aurora AC16251, Alienware Aurora ACT1250
Article Properties
Article Number: 000389994
Article Type: Solution
Last Modified: 28 Nov 2025
Version:  1
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