PowerStore: Performance tab error Unexpected ENUM value after upgrade to 4.3.0.0

Sommaire: Performance tabs fail to load correctly after an upgrade to PowerstoreOS 4.3.0x.

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Symptômes

After an upgrade to PowerStoreOS 4.3.x, the error message An unexpected exception - Error: Unexpected ENUM value is seen when browsing the performance tab in the PowerStore Manager user interface (UI).

This issue happens after the upgrade from older versions to 4.3. Systems with a fresh installation of version 4.3 are not affected.

Cause

The way user preferences were stored in older versions was enhanced in 4.3. When new PowerStore Manager features or items are modified, some cached portions may remain in place causing pages to fail to load with enumeration errors.

Résolution

Workaround

Reset the user preferences so that the localization and cache data is cleared for the logged in user:

1. Log in to the PowerStore Manager, and in the upper right-hand corner, select the Profile icon.



2. Select Preferences.
  

3. In the User Preferences page, scroll down to the Reset User Preferences button. This reverts the PowerStore Manager back to the default views and clears cached values.


4. Select Reset and Reload in the Confirmation page. PowerStore Manager then reloads with default preferences and pages.


 

 

Fix

This issue will be fixed in a future version of PowerStoreOS.

Produits touchés

PowerStore 1000T, PowerStore 1200T, PowerStore 3000T, PowerStore 3200Q, PowerStore 3200T, PowerStore 5000T, PowerStore 500T, PowerStore 5200Q, PowerStore 5200T, PowerStore 7000T

Produits

PowerStore, PowerStore 9000T, PowerStore 9200T, PowerStoreOS
Propriétés de l’article
Numéro d’article: 000403242
Type d’article: Solution
Dernière modification: 07 janv. 2026
Version:  3
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