Factory Reset, Restore, or Reinstall Microsoft Windows on a Dell computer
概要: See the options for performing a computer restore, resetting Windows installation, or restoring Windows to factory condition on a Dell computer.
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手順
Note: Microsoft will end support for Windows 10 on October 14, 2025. See our Microsoft Windows 10 End of Support Announcement for more information.
Table of contents
- Restore the computer using SupportAssist OS Recovery
- Restore the operating system using a Dell operating system recovery image
- Alternate recovery and reinstall options
Reinstalling the operating system can fix many software-related issues on the computer, whether it is running slow or infected with malware.
Restore the computer using SupportAssist OS Recovery
When your computer cannot boot into the operating system after repeated attempts, SupportAssist OS Recovery automatically starts on supported computers. This recovery environment helps diagnose hardware issues, backup files, repair the computer, or restore the computer to factory defaults.
Dell Technologies recommends using SupportAssist OS Recovery on supported Dell computers. Learn how to Restore your Computer Using SupportAssist OS Recovery.
Note: Dell computers with Qualcomm processors are not supported by SupportAssist OS Recovery, and should first attempt to reinstall Windows using Push-Button Reset. For more information, see KB article How to use Windows Push-Button Reset to reinstall Windows on a Dell Computer.
Restore the operating system using a Dell operating system recovery image
To repair or restore your operating system to its original factory image, learn how to Reinstall Windows or Linux using the Dell OS Recovery Image. Here, you can learn how to create USB recovery media for Windows or Linux using a Windows 11 or Windows 10 computer.
Alternate recovery and reinstall options
Windows 11 or Windows 10
For a list of options for restoring or reinstalling Windows 11 or Windows 10, see the following articles:
- Reset or Reinstall Windows 11 on Your Dell Computer
- Reset or reinstall Windows 10 on your Dell computer
How To Reset Your System within Windows 11 or Windows 10
Watch this video to learn how to reset your Windows 11 or Windows 10 computer.
Duration: 00:34
When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.
How to perform a system restore in Windows 10
Watch this video to learn how to run System Restore in Windows 10.
Duration: 01:06
When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.
その他の情報
Out of warranty? No problem. Browse to the Dell.com/support website and enter your Dell Service Tag and view our offers.
NOTE: Offers are only available for US, Canada, UK, France, Germany, and China personal computer customers. Server and Storage are not applicable.
対象製品
Alienware, Dell All-in-One, Dell Pro All-in-One, Dell Pro Max Micro, Dell Pro Max Slim, Dell Pro Max Tower, Dell Pro Micro, Dell Pro Slim, Dell Pro Tower, Dell Slim, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, Vostro, XPS, G Series
, G Series, Alienware, Dell Plus, Dell Pro, Dell Pro Max, Dell Pro Plus, Dell Pro Premium, Inspiron, Latitude, Dell Pro Rugged, Vostro, XPS, Legacy Laptop Models, Latitude Tablets, Surface, XPS Tablets, Fixed Workstations, Mobile Workstations, Dell Pro Max Micro XE FCM2250, Dell Pro Max Slim XE FCS1250, Dell Pro Max Tower T2 XE FCT2250, Dell Pro Max 16 XE MC16250, Dell Pro Micro Plus XE QBM1250, Dell Pro Slim Plus XE5 QBS1250, Dell Pro Tower Plus XE5 QBT1250
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文書のプロパティ
文書番号: 000124379
文書の種類: How To
最終更新: 20 6月 2025
バージョン: 33
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