PowerVault ML3 Robot Initialization Failure Due to Shipping Lock

Customers may notice that the ML3 fails to initialize at first with a Robot Initialization Failure message. The robot does move in the chassis and scans some slots, but it cannot scan the front slots in either magazine.

The robot cannot complete the movements to initialize if the shipping lock is floating between the lock and unlocked position. Sometimes the robot appears to scan the left and right sides of the chassis, but cannot scan the front slots in the left or right magazine.

From the library ticketlog.txt:

Event 2065 - Library startup process failed because of robotics initialization issue.

Event 2097 - Mechanical reinitialization in the context of Robotics error recovery has failed.

1. Power off the ML3
2. Gently move the robot away from the shipping lock. 
3. Move the lever on the shipping lock to the "unlocked" position. 
4. Once completed, power on the ML3

Figure 1. The blue lever shipping lock is in the incorrect position and not allowing the robot to complete its move.

Figure 2. The blue lever shipping lock is in the correct position allowing the robot to move.

Figure 3. The blue lever shipping lock is locked.

Figure 4. The blue lever shipping lock is unlocked.