Dell SupportAssist Error SupportAssist Is Unable To Connect to the Internet
摘要: A solution for the error "SupportAssist is unable to connect to the Internet."
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症状
Dell SupportAssist may install successfully, but displays the error message "SupportAssist is unable to connect to the Internet." (Figure 1 [English only})
Figure 1: SupportAssist Error
原因
Not applicable
解决方案
To resolve this issue, follow these steps:
- In the upper right corner of the SupportAssist window, select the Settings icon (Figure 2 [English only}).

Figure 2: Settings Icon - Under Internet connection (proxy), select Connect Directly (or Manually configure if proxy settings are required to connect to the Internet).
- Click Save. (Figure 3 {English only})

Figure 3: Internet connections menu - Exit SupportAssist and reopen the application.
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SupportAssist文章属性
文章编号: 000132911
文章类型: Solution
上次修改时间: 20 3月 2024
版本: 6
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