Dell Wyse ThinOS 9.1.3129, 9.1.3112, 9.1.2101, and 9.1.1131 Administrator’s Guide

Citrix multiple virtual channels

From the ThinOS 9.1.3112 release, Citrix Workspace app is updated to 2104. From this release, ThinOS Citrix UC Virtual Channel Settings and Other Citrix Virtual Channels Settings are deprecated with Citrix Workspace app 2104 package update. The configuration changes that you make to the Admin Policy Tool or the Wyse Management Suite policy settings does not affect the Citrix multiple channel settings since multiple virtual channels are always enabled on the thin client. However, ensure that you uninstall the Unified Communications (UC) packages that are not required, to prevent the consumption of server and client resources. Dell Technologies recommends that you install the Citrix Workspace app package first, and then install the Citrix Unified Communications package.

Citrix UC Virtual Channel Settings and Other Virtual Channel Settings in the Admin Policy Tool or Wyse Management Suite server are only applicable for ThinOS 9.1.2101 or earlier versions. From ThinOS 9.1.3112, Admin Policy Tool does not sync the Citrix Unified Communication Virtual Settings and Other Virtual Channel Settings from Wyse Management Suite policy settings.

The following combinations of UC optimizations and their virtual channel settings are tested on ThinOS 9.1.2101 and 9.1.1131:

In ThinOS 9.1.2101 and earlier versions, Zoom Meetings Optimization plug-in uses four virtual channels. To use Zoom Optimizations along with Microsoft Teams or any other Cisco optimizations, you must disable other virtual channels. For example, if you are not using Imprivata SSO, you can choose to disable the Imprivata virtual channel. Similarly, if you do not use Skype for Business, you can choose to disable the RTME for Skype for Business virtual channel.