Dell Wyse ThinOS 9.1.3129, 9.1.3112, 9.1.2101, and 9.1.1131 Administrator’s Guide

Configure the external touch screen settings

Dell Technologies recommends that you use the default resolution while using touch screen. If you use a custom resolution, the touch screen does not calibrate accurately. By default, the touch monitor Dell P2418HT is supported. To use other touch screen monitors, you must configure the Bind Touch and Monitor settings either using Admin Policy Tool or Wyse Management Suite.

1. Connect the touch monitor to the ThinOS client.
2. Go to System Information > Event Log and locate the information for the touch monitor. For example, screen1 [0xac10, 0x4114], Touchscreen [0x1fd2, 0x6103].
3. Open the Admin Policy Tool on the ThinOS client or go to the ThinOS 9.x policy settings on Wyse Management Suite.
4. On the Advanced tab, expand Peripheral Management and click Touch.
5. In the Bind Touch and Monitor section, click Add Row.
6. Specify the screen device ID. For example, ac104114.
7. Specify the touch device ID. For example, 1fd26103.
8. Click Save & Publish.
   NOTE:Dell Technologies recommends that you use a direct DisplayPort, an HDMI, or a VGA cable for connecting the touch monitor and the thin client. If you are using a convertor, the touch function may not work by default. However, it can work after you configure the Bind Touch and Monitor settings either using Admin Policy Tool or Wyse Management Suite.