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Dell Wyse ThinOS 9.1.3129, 9.1.3112, 9.1.2101, and 9.1.1131 Administrator’s Guide

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Upgrading the ThinOS firmware

It is recommended to use the Wyse Management Suite version 3.3 or later to upgrade your ThinOS firmware to 9.1. You can also use the USB Imaging Tool version 3.4.0 or later to install the ThinOS 9.1 Merlin image on your thin client. ThinOS 9.1 displays a change group notification message on the device after you change the group in Wyse Management Suite. A new firmware or package message is also displayed when you deploy a new firmware or package using Wyse Management Suite.

The overall upgrade process using Wyse Management Suite includes the following tasks:

  1. Register your thin client to Wyse Management Suite.
  2. Download the ThinOS 9.1 operating system image. See Download the ThinOS firmware.
  3. Upload the ThinOS 9.1 firmware to the Wyse Management Suite repository. See Add ThinOS firmware to repository.
  4. Upgrade BIOS on your device to the current version mentioned in the BIOS details table in this section.
  5. Upgrade the ThinOS firmware from 8.6 to 9.x. See Upgrade ThinOS 8.6 to ThinOS 9.x.
  6. Upgrade the ThinOS firmware from 9.x to later versions. See Upgrade ThinOS 9.x to later versions.
    NOTE:You must first upgrade to 9.1 base image, and then install other application packages.
  7. Deploy the application packages. See Upload and push ThinOS 9.1 application packages.

The following firmware upgrade scenarios are supported for upgrading to the latest ThinOS version:

  • ThinOS 8.6_807 > ThinOS 9.1.3129
  • ThinOS 9.0.4024 > ThinOS 9.1.3129 (DTOS_9.0Full_9.1.3129.pkg)
  • ThinOS 9.1.1131, ThinOS 9.1.2101, or ThinOS 9.1.3112 > ThinOS 9.1.3129 (DTOS_9.1Full_9.1.3129.pkg)
NOTE:DTOS_9.0Full_9.1.3129.pkg and DTOS_9.1Full_9.1.3129.pkg are two different files that are intended for different purposes.
NOTE:If you are using earlier versions of ThinOS 8.6, you must first upgrade to ThinOS 8.6_807 and apply the latest BIOS updates before upgrading to ThinOS 9.1.3129. If you are using earlier versions of ThinOS 9.0, you must first upgrade to ThinOS 9.0.4024 before upgrading to ThinOS 9.1.3129.

For detailed information about the upgrade process, see the Dell Wyse ThinOS 9.1 Migration Guide at www.dell.com/support.

Table 1. Firmware imagesThe following table lists the ThinOS firmware images:
Platform ThinOS firmware image for upgrading from 8.6 to 9.1 ThinOS PCoIP image for upgrading from 8.6 to 9.1 ThinOS firmware image for upgrading from 9.x to later versions
Wyse 3040 Thin Client A10Q_wnos PA10Q_wnos DTOS_version.pkg
Wyse 5070 Thin Client—Celeron processor X10_wnos PX10_wnos DTOS_version.pkg
Wyse 5070 Thin Client—Pentium processor X10_wnos PX10_wnos DTOS_version.pkg
Wyse 5070 Extended Thin Client—Pentium processor X10_wnos PX10_wnos DTOS_version.pkg
Wyse 5470 Thin Client X10_wnos PX10_wnos DTOS_version.pkg
Wyse 5470 All-in-One Thin Client X10_wnos PX10_wnos DTOS_version.pkg
Table 2. Package informationThe following table lists the ThinOS packages:
Name Description Package installation
Citrix_Workspace_App The package supports Citrix Workspace app with RTME client integrated. Upload the new package using Wyse Management Suite or Admin Policy Tool.
Teradici_PCoIP The package supports the Teradici PCoIP connection. Upload the new package using Wyse Management Suite or Admin Policy Tool.
VMware_Horizon The package supports VMware Blast. Upload the new package using Wyse Management Suite or Admin Policy Tool.
Imprivata_PIE The package supports Imprivata with ProveID Embedded feature. Upload the new package using Wyse Management Suite or Admin Policy Tool.
Cisco_Jabber The package supports Cisco Jabber. Upload the new package using Wyse Management Suite or Admin Policy Tool.
Zoom_Horizon The package supports Zoom Meetings for VMware Horizon. Upload the new package using Wyse Management Suite or Admin Policy Tool.
Zoom_Citrix The package supports Zoom Meetings for Citrix. Upload the new package using Wyse Management Suite or Admin Policy Tool.
Cisco_WebEx_Meetings The package supports Cisco Webex Meetings. Upload the new package using Wyse Management Suite or Admin Policy Tool.
Cisco_WebEx_VDI The package supports Cisco Webex VDI. Upload the new package using Wyse Management Suite or Admin Policy Tool.
Microsoft_WVD The package supports Windows Virtual Desktop. Upload the new package using Wyse Management Suite or Admin Policy Tool.
Jabra The package supports Jabra headsets. Upload the new package using Wyse Management Suite or Admin Policy Tool.
EPOS_Connect The package supports EPOS Connect. Upload the new package using Wyse Management Suite or Admin Policy Tool.
HID_Fingerprint_Reader The package supports HID Fingerprint Reader. Upload the new package using Wyse Management Suite or Admin Policy Tool.
Identity_Automation_QwickAccess The package supports Identity Automation Upload the new package using Wyse Management Suite or Admin Policy Tool.
NOTE:When you upgrade from ThinOS 9.0 to ThinOS 9.1 or from previous versions of ThinOS 9.1 to ThinOS 9.1.3129, the thin client downloads all the application packages that are applicable to 9.1. But after upgrade to 9.1, all the application packages are removed and you must reinstall the application packages. Dell Technologies recommends that you upgrade from ThinOS 9.0 to ThinOS 9.1 or from previous versions of ThinOS 9.1 to ThinOS 9.1.3112 without the installation of any application packages.
NOTE:If the package fails to update, or if the thin client does not work after upgrading to the new firmware, remove all packages and reboot the thin client. Reinstall the package after the reboot.
Table 3. BIOS detailsTested BIOS details
Platform name BIOS version
Wyse 3040 Thin Client 1.2.5
Wyse 5070 Economy Thin Client 1.10.2
Wyse 5070 Standard Thin Client 1.10.2
Wyse 5070 Extended Thin Client 1.10.2
Wyse 5470 All-in-One Thin Client 1.7.1
Wyse 5470 Mobile Thin Client 1.7.2

If the BIOS password is set to the default value or no password is specified, the BIOS Secure Boot option is automatically enabled after the device is upgraded to ThinOS 9.1. If you want to downgrade to ThinOS 8.6 or ThinOS 9.0 Merlin image, do the following:

  1. Reboot the device and press the F2 key to enter the Dell BIOS setup.
  2. Go to Secure Boot > Secure Boot Enable and clear the Secure Boot Enable check box.
  3. Go to Security > TPM 2.0/PTT Security and select the clear check box. If this option is not available in BIOS, you can ignore this step.

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