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Chromebook 3110 2-in-1 Service Manual

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Battery management

Chromebook batteries, after the first power-up will slowly discharge even after the computer is turned off. If the battery is allowed to discharge below 1%, it may enter a permanent failure mode rendering it useless.

Simultaneously, do not keep Chromebooks plugged into a cart or charger if they are in storage for months. This reduces battery life and can lead to other issues. If you are storing Chromebooks for a long time, charge them to at least 80% and unplug them from a battery source.

Dell Technologies recommends that customers properly prepare their Chromebooks for long-term storage. This best practice should eliminate or reduce the possibility of premature battery failure.

Chromebook battery long-term storage - best practices

The following suggestions are provided depending on your long-term storage usage to mitigate the number of Chromebooks that need to be put into storage mode:

Classroom storage:

If the Chromebooks are being stored in the classroom such as on a cart or other storage means, if possible (depending on the age of the student), have the teacher walk through the step with the students on the last day of use. Otherwise depending on the size of the class, have the teacher or maybe a teacher's aid follow the process.

Student takes the the system home for summer break:
Provide the process to the student who will take the Chromebook home. Suggest a letter that can be sent home with the student advising of the process.
  1. If the student is going to use the Chromebook over the summer, this would not be a concern.
  2. If the student is going to store the Chromebook at home over the summer, it is best to be put in storage mode.
IT department storage (student turns in Chromebook):
If the students turn the Chromebook into the IT dept or lab, you could do the following to avoid additional work load on the IT staff:
  1. Have the teacher assist with putting Chromebooks into storage mode before turning them in (similar to Classroom storage), or have the IT team provide steps to put the Chromebook into storage mode.
  2. IT team can later press the power button to ensure it is in storage mode.

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