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Dell PowerProtect Cyber Recovery 19.13 AWS Deployment Guide

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Configure an external email service

After you have configured an SMTP email server, access the Cyber Recovery UI to enable the option to use an external email service to route and deliver Cyber Recovery email notifications to Cyber Recovery users.

About this task

If you do not enable this option, by default, the Cyber Recovery software uses Postfix as the default email service.

Steps

  1. From the Masthead Navigation, click Icon with an image of a gear. to access the System Settings list.
  2. Click Support > Mail Server Settings.
  3. In the Mail Server Settings dialog box, enable this option.
    The dialog box displays configuration fields.
  4. Enter or modify the values in the following fields:
    Table 1. Mail server settings fieldsThis table lists the mail server settings fields that you can modify.
    Field Description
    Mail Server Specify the Cyber Recovery email server.
    Port Specify a port number. The default port number is 25.
    Sender's Email Address Specify the email address that delivers Cyber Recovery alert messages. The default value is noreply@cyberrecovery.
    Username Specify the username that you recorded when you created the SMTP credentials.
    Password Specify the password that you recorded when you created the SMTP credentials.
  5. Click Save.

Next steps

In the Cyber Recovery UI:

  • Go to Administration > Users to add or edit users, and ensure that the Email field includes a valid email address.
  • Go to Administration > Alert Notifications and click Send Test Email to receive an email message.

If you do not receive an email message, contact your email network teams to isolate any port/firewall issues or junk email settings.

NOTE: You can also use the AWS SES portal to see the send requests, which verify that the Cyber Recovery software is sending email messages using Amazon SES.

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